Technology is vital to fleet management. The most integral technology used in fleet management is telematics, which combines telecommunications, vehicle technology, and computer science. When vehicles directly communicate with operational software systems, that’s telematics. Fleet managers can use telematics to maintain compliance with government regulations, improve fuel efficiency and driver safety, stay on top of vehicle maintenance, and even lower insurance premiums.
Telematics can track all kinds of data, such as speed, location, fuel efficiency, HoS, maintenance requirements, and more. Fleets can combine GPS tracking with dash cams and asset tracking to provide even more detailed information. Usually, the hardware is simple. A driver plugs a device into their OBD port, and it’s ready to go. The device will then transmit data to the office’s fleet tracking software so that fleet managers can view the information in real-time. Finally, software consolidates this information into reports that make it easy to find patterns and data that businesses need to make decisions. It’s easy to obtain the necessary data, and fleet managers can use it for various purposes.
Telematics systems can help lower fleets’ insurance premiums. By demonstrating consistent driver safety and vehicle maintenance, businesses can prove to insurance carriers that they are not a risk. Furthermore, asset trackers can help recover stolen equipment and vehicles, making companies far less risky to insure.
Telematics helps businesses keep track of driver behaviors to know when their drivers are exhibiting unsafe habits on the road. This behavioral monitoring is vital in ensuring that businesses’ fleets are safe. Some telematics programs even gamify safety by offering rewards to drivers who exhibit positive behaviors, further promoting safe driving.
Maintaining compliance with federal regulations is one of the most critical aspects of fleet management. These regulations require the use of telematics for purposes such as e-logs. Fines for non-compliance can be a significant drain on any business, so ensuring compliance is key to a company’s growth and success.
Keeping up with vehicle maintenance is part of keeping a business’s fleet safe. Telematics is one essential part of staying on top of predictive maintenance. It also prevents wear and tear, helping vehicles last longer and saving money in the long run on costly repairs and breakdowns. Telematics tells fleet managers when it’s time for maintenance, so keeping track is no longer a concern.
One of the most expensive parts of running a commercial fleet is fuel. Luckily, telematics can analyze driving practices and driving behavior such as speeding, idling, inefficient routing, unauthorized vehicle use, or poor vehicle maintenance and find ways for businesses to cut down on fuel costs.
Telematics is a foundational part of any fleet management software. There are so many benefits, especially when paired with other technologies like GPS tracking and dash cams. Azuga is a leader in telematics software; our technology is cutting edge and designed specifically for fleets, both large and small.
Dispatch software is a lifesaver when it comes to organizing your dispatch process and keeping operations streamlined. It offers a variety of features that make daily procedures so much easier, from fleet tracking to reports that help businesses make decisions. What features does dispatch software offer, and how do these features benefit fleets? We will break this down for you.
It is easy to assign and monitor jobs with dispatch software because it uses fleet tracking. Fleet tracking allows you to assign jobs to crews in the field. If you need a lead technician for a job, it’s simple to attach that lead tech to any job you need. You can even sort jobs based on their status, whether they’re one-time, recurring, or multi-day, or based on urgency.
When workers finish jobs, they can mark the job as complete on their end. This way, you can know when each job concludes and when your technician moves on to their next task.
Back and forth calls between technicians and managers are no longer a problem. With dispatch software, you simply input the job you want your technicians to address. Your technicians access it from their phones and know what to do from there. When they’re done, they can mark it complete and view their next job right away. They can track their time, update their schedules, and input notes all while on the go. Everything you need to know will be on your screen when you need to know it, no need to track the information down.
Dispatch software can improve your business’s customer service reputation in a variety of ways. Firstly, GPS tracking allows for route optimization software, which gets your technicians to their destinations quickly and efficiently. No more late technicians making your customers wait. Furthermore, dispatch software allows you to assign technicians to customers they already know, building an improved relationship with your business. And with all of your customer information in one place, it’s easy to respond to disputes and issues in a timely and personal manner.
All of your client and order information is available in a field service CRM that details everything you need to know about your customers and the jobs you’ve done for them.
Azuga offers state-of-the-art dispatch software that your business is sure to benefit from every single day. These benefits will improve your fleet’s daily operations, boost customer service, and maximize productivity among your workers. These features and more bring your fleet to its maximum potential, allowing you to focus on making important decisions to help the business grow and thrive. Find out everything you can do with dispatch software by trying out a free demo today. You’re certain to be impressed with the improvements.
A multi-drop route planner is a process that plans a route for a driver to make more than two deliveries in multiple locations. It uses vehicle routing software to collect and analyze thousands of data points and determine the best delivery route. This route planning software can plan, re-route, and reschedule without causing any danger to the driver, environment, or business. It considers many factors, such as the number of distribution centers, warehouses, or residential areas a driver has to visit, resource availability, and driver safety.
The route optimization software tracks the vehicle while factoring in when deliveries need to arrive. Of course, a human being should ensure that everything has been planned out properly, but the process should be automatic. Both this person and the system should look at distances, travel time, and fuel consumption.
Once a route is set, the route optimization software compiles data to choose the best vehicle and driver depending on the delivery. It uses data based on the route and the client’s needs. At this point, it also considers the driver’s hours and weather conditions to determine how much time is needed. These systems need to work in real-time to ensure that managers and clients can connect with up-to-date information.
There are various benefits to multi-drop route planning. It maximizes productivity, keeps fuel costs low, promotes driver safety, and helps businesses stay compliant with federal driver hour regulations. Your business will save money by using its drivers effectively and not using as much fuel.
If you’re looking for this software, you don’t need to search any further! Azuga’s route optimization software allows for multiple stops. It provides the best routes based on historical data, traffic conditions, weather conditions, and machine learning that helps it create the best routes for you in real-time. See what you can do with route planning software by trying out a demo today!
If you manage a fleet, you probably already understand the delicate dance that is fleet dispatching. If not, you may not realize just how crucial this process is to the success of any fleet-based business.
Simply put, fleet dispatching is the process by which commercial fleet drivers are sent out into the field to make deliveries, service customers, and handle other business-related tasks. But it involves so much more than simply telling drivers, “you go there.” Good fleet dispatching may also involve considerations for traffic conditions, road hazards, driver skill sets, customer preferences, and onboard equipment. When done correctly, it’s a skillful juggling act that helps a business reach its daily goals. When poorly handled, it can be a disaster for all concerned.
A fleet dispatcher is a person in charge of scheduling and arranging dispatch for a commercial fleet. Small fleets may have a single dispatcher to manage all calls, while larger enterprise fleets may employ an entire team.
A fleet dispatcher must clearly understand schedules and routes, job proficiencies, fuel management, fleet maintenance, and regulations related to hours of service and other fleet compliance issues. A good fleet dispatcher knows the drivers in the fleet well and can anticipate their scheduling needs and which jobs they are most suited to handle. Fleet dispatchers must be masters of communication and have elite organizational skills.
Fleet dispatching is as much an art as a science, and it can be overwhelming at times. The best way to support the fleet dispatchers on your team is to give them tools and technology that make the job easier. Fortunately, Azuga offers the answers to all of your fleet dispatching conundrums.
Our GPS Fleet Tracking software can keep track of all the vehicles in your fleet along with large equipment and other assets. Dispatchers can use this information to see which vehicles are nearby when a job pops up. What’s more, we offer top-notch route optimization tools to help guide drivers around road construction, accidents, and other hazards that might prevent them from getting to their destination on time. We can even help you schedule routine maintenance, promote road safety, and automatically deliver dispatch notifications to drivers in the field.
Learn about all the ways Azuga Fleet can help your commercial fleet stay productive and efficient while simplifying maintenance schedules and creating a culture of safety on the road. Schedule an Azuga demo today!