Fleet Technology

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Since the passing of the Electronic Logging Device (ELD) mandate of 2019, fleet technology has been on an upward trend. But what some fleet managers don't realize is that this is a good thing — it means that the fleet technology we use today is the most advanced it has ever been. From Electronic Logging Devices (ELDs) to GPS fleet trackers, the use of telematics is on the rise. But this trend in fleet management technology has also pushed managers to consider the use of a host of other tools included within some ELDs. Many are equipped with gyroscopes, accelerometers, and other tech which allows managers to monitor stats like: 

  • The real-time speed and load of the engine 
  • The real-time geo-location of every vehicle within the fleet 
  • The level of fuel efficiency from one operator to another, and from one vehicle to the next 
  • The location and severity of any collisions or other incidents 
  • Engine speed as logged during previous periods by the ELD 
  • When a vehicle leaves the geofenced area where it is supposed to be
  • Diagnostics and fault codes for every car, van, truck, or trailer outfitted with an ELD in their fleet
  • The Hours of Service (HoS), duty times, and off-duty times for any given operator within the fleet

Fleet Management Technology is Mandatory, But Also Incredibly Useful to Managers

According to the Federal Motor Carrier Safety Administration (FMCSA), the electronic logging device (ELD) rule was passed to help make our roadways safer. But ELDs also offer an abundance of other useful data to help with everything from maintenance, route planning and dispatch, fuel efficiency, and overall efficiency and productivity out in the field.

Fleet Vehicle Maintenance

Telecommunications and informatics, known together as telematics, offered by ELDs and other fleet technology give field service managers incredible insights into vehicle diagnostics. Telematics can help both managers and vehicle operators track everything from oil levels and tire pressure to battery life and overall engine health. 

Telematics can also inform the user of the vehicle and the fleet manager when the engine is in need of regular or emergency maintenance. This makes it far safer to operate out in the field, even when drivers or technicians are very far away from the yard.

Route Planning and Dispatch

Fleet technologies like ELDs and GPS also make it possible to more smartly and efficiently plan routes and dispatch the right vehicles to the right jobs out in the field. This is done through the use of both algorithms and route optimization. The technology is able to create and include contingency plans for any potential disruption to each driver’s route. 

Contingencies can route drivers around things like construction zones, road closures, and accidents. This is all thanks to telematics making it faster and easier to plan routes for drivers no matter the size of your fleet.

Enhanced Fuel Efficiency for Every Vehicle in Your Fleet

As we now know, fleet management technologies such as ELDs and GPS using telematics are able to optimize the routes used for each different job and each driver in a fleet. But these calculations aren't just great for dispatch and routing, they also make your fleet far more fuel-efficient. 

Because routes are calculated in real-time, each individual operator is given the shortest and straightest possible ways to get to each job along the route. Jobs are then scheduled to make each route most efficient according to what the fleet technology tells both the driver and the manager of the fleet. 

What's more, telematics makes it possible to integrate your operator's fuel cards into your fleet management technology. In this way, managers can easily track fuel use to determine whether it is eating into profit or saving the company money.

Experience Better Overall Productivity with Fleet Technology

Because fleet technology like ELDs uses telematics, fleet managers are able to keep an eye on which vehicles within their fleets need both preventative and emergent maintenance. 

Fleet managers can also see each individual operator's hours of service in real-time down to the hour, minute, and second. They can pull daily, weekly, monthly, quarterly, and yearly reports on these duty hours to determine which drivers are the most efficient and which need a little more guidance. 

Fleet technology also helps to ensure that managers spend less time overall on administrative tasks. This is possible because the data they need for any given period is available right from an easy-to-understand user interface or dashboard. This can give them any insights they want on HoS, fuel efficiency, dispatch, vehicle location(s), collisions, routing, driver safety, and so much more.

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Multi-Drop Route Planning

A multi-drop route planner is a process that plans a route for a driver to make more than two deliveries in multiple locations. It uses vehicle routing software to collect and analyze thousands of data points and determine the best delivery route. This route planning software can plan, re-route, and reschedule without causing any danger to the driver, environment, or business. It considers many factors, such as the number of distribution centers, warehouses, or residential areas a driver has to visit, resource availability, and driver safety. 

How Does Multi-Drop Route Planning Work? 

The route optimization software tracks the vehicle while factoring in when deliveries need to arrive. Of course, a human being should ensure that everything has been planned out properly, but the process should be automatic. Both this person and the system should look at distances, travel time, and fuel consumption. 

Once a route is set, the route optimization software compiles data to choose the best vehicle and driver depending on the delivery. It uses data based on the route and the client’s needs. At this point, it also considers the driver’s hours and weather conditions to determine how much time is needed. These systems need to work in real-time to ensure that managers and clients can connect with up-to-date information. 

Benefits of Multi-Drop Route Planning

There are various benefits to multi-drop route planning. It maximizes productivity, keeps fuel costs low, promotes driver safety, and helps businesses stay compliant with federal driver hour regulations. Your business will save money by using its drivers effectively and not using as much fuel. 

Where to Get Multi-Drop Route Planning Software

If you’re looking for this software, you don’t need to search any further! Azuga’s route optimization software allows for multiple stops. It provides the best routes based on historical data, traffic conditions, weather conditions, and machine learning that helps it create the best routes for you in real-time. See what you can do with route planning software by trying out a demo today!

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Fleet Dispatching

If you manage a fleet, you probably already understand the delicate dance that is fleet dispatching. If not, you may not realize just how crucial this process is to the success of any fleet-based business. 

What Is Fleet Dispatching?

Simply put, fleet dispatching is the process by which commercial fleet drivers are sent out into the field to make deliveries, service customers, and handle other business-related tasks. But it involves so much more than simply telling drivers, “you go there.” Good fleet dispatching may also involve considerations for traffic conditions, road hazards, driver skill sets, customer preferences, and onboard equipment. When done correctly, it’s a skillful juggling act that helps a business reach its daily goals. When poorly handled, it can be a disaster for all concerned.

What Is a Fleet Dispatcher?

A fleet dispatcher is a person in charge of scheduling and arranging dispatch for a commercial fleet. Small fleets may have a single dispatcher to manage all calls, while larger enterprise fleets may employ an entire team. 

A fleet dispatcher must clearly understand schedules and routes, job proficiencies, fuel management, fleet maintenance, and regulations related to hours of service and other fleet compliance issues. A good fleet dispatcher knows the drivers in the fleet well and can anticipate their scheduling needs and which jobs they are most suited to handle. Fleet dispatchers must be masters of communication and have elite organizational skills.

Fleet Dispatch Software from Azuga

Fleet dispatching is as much an art as a science, and it can be overwhelming at times. The best way to support the fleet dispatchers on your team is to give them tools and technology that make the job easier. Fortunately, Azuga offers the answers to all of your fleet dispatching conundrums

Our GPS Fleet Tracking software can keep track of all the vehicles in your fleet along with large equipment and other assets. Dispatchers can use this information to see which vehicles are nearby when a job pops up. What’s more, we offer top-notch route optimization tools to help guide drivers around road construction, accidents, and other hazards that might prevent them from getting to their destination on time. We can even help you schedule routine maintenance, promote road safety, and automatically deliver dispatch notifications to drivers in the field. 

Learn about all the ways Azuga Fleet can help your commercial fleet stay productive and efficient while simplifying maintenance schedules and creating a culture of safety on the road. Schedule an Azuga demo today!

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Last Mile Delivery

Last mile delivery is the step in delivery when something moves from a transportation hub to its final destination, such as a residence or a retail store. This step must be as quick and efficient as possible to ensure that customers are satisfied, and products move as much as possible. What is last mile delivery, and how can businesses perfect it? 

Steps of Last Mile Delivery

There are five steps to last mile delivery to go through to ensure it is accurate and efficient. 

  1. Enter orders into a centralized system
    You've been tracking the order all along. At this point, the customer is most likely also tracking it through a tracking number. It’s essential that you track the order to know precisely where it is if they have any questions along the way. 
  1. Orders arrive at the transportation hub. 
    Last mile delivery begins at this step. From here, the business must ensure that the order gets to the customer as quickly and efficiently as possible. 
  1. Designate delivery personnel. 
    Designate delivery personnel to deliver the parcel using a last-mile logistics solution. 
  1. Load orders onto delivery vehicles. 
    Scan each item before loading them onto the delivery vehicles. This is an important part of tracking as it updates the sender and the recipient as to the order's status. You don’t want anything to get lost along the way. 
  1. The order reaches the recipient. 
    Once the order reaches the customer, the last mile delivery process is complete. Be sure to update the tracking information to indicate the item has been delivered. 

Last Mile Delivery Challenges

Big-name companies like Amazon and Walmart are replacing last mile delivery with middle mile delivery. With middle mile delivery, the company owns the fulfillment, so the delivery process goes from the port to the fulfillment center. The problem with last mile delivery is that it is expensive: it can account for 53% of a shipment’s total costs. Supply chain inefficiencies are increasing as need grows, and so costs are only going up. It’s vital to optimize last mile delivery if you want to use it for your business. 

How to Optimize Last Mile Delivery

Technology is the answer to optimizing last mile delivery. Route planning software, for example, can minimize delivery costs and cut the time that it takes to deliver. Auto dispatching also helps to cut down on mistakes and time. Finally, gathering data and getting detailed reports can help identify problems in your operations and tell you how to improve upon your weaknesses. Fleet management software like Azuga offers all of these features and more to help optimize your last mile delivery options. 


Last mile delivery is still the standard way smaller businesses do their deliveries, and Azuga makes it possible to keep last mile delivery, even while competing with big retailers. Find out more about Azuga by reading our blog or visiting our website.

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