The Best Cloud-Based Solution for Your Telecommunications Fleet

Geofencing allows you to place a virtual perimeter around a physical location like storage or job sites. Doing so, you’ll be able to set limits for hours of authorized use and receive alerts when equipment enters or leaves the perimeter. Within the geofence, you can also monitor utilization and idle time which helps to gauge and boost productivity.

Telecom companies acquire a lot of assets, and this creates complex management. Managers must focus on procurement, warranties, billing, safety, and so much more. Azuga alleviates much of the burden by centralizing the data for each asset. Detailed reports on utilization also help to maximize asset use and ensure your company doesn’t engage in overspending. Tracking and trending also provides historical data for each asset. With Azuga asset tracking tools including GPS fleet tracking, long-life and rechargeable asset trackers, and geofencing, you’ll get a full view of all your assets with real-time data.

Tracking assets isn’t just about theft prevention and recovery. It’s about ensuring each job site and vehicle has everything needed to finish the job successfully and efficiently. With asset tracking, you can ensure your assets are where they’re needed. No more assets sitting idle on a separate job site while they’re needed elsewhere. Geofencing also helps you monitor idle time and utilization to ensure optimal productivity.

Yes, telematics utilizes individual end-point devices to send data via satellite to our state-of-the-art, cloud-based software. Essentially, it utilizes the IoT (Internet of Things) to communicate, while containing data received in a centralized location. This allows you to add as many or as few endpoints as possible, and the software will still function the same. Allowing you to scale your business, without the growing pains.

IoT uses cloud-based technology, which means that you can access it absolutely anywhere in the world: on your phone, tablet, or computer. This also means that multiple people can access the data at the same time. Drivers can see their driver behavior records, route planning, job site history, and much more. All the while managers can be viewing the same data at the same time.

One thing that many telecom companies struggle with is fast and efficient dispatching for service calls. One way to improve the industry’s reputation and pull out ahead of the competition is to use telematics. Our enhanced software helps make dispatching more efficient with dynamic, real-time routing which updates a driver’s route as calls come in. This ensures that you’re sending the closest available drivers to job sites, fulfilling service calls even faster. Your technicians are also able to see previous service history for the job site, so they’re more informed when they reach the customer. These features and more help to speed up the job and improve customer service.

The telecom industry faces a huge challenge with customer retention. With the advent of apps like WhatsApp, and streaming services, customers are searching more diligently than ever for fast, reliable service and greater bandwidth. Telematics helps you dispatch technicians fast in the event of an outage or performance interruption. Integrated real-time location tracking of telecom technician vehicles helps improve routing, speed up service calls, reduce idle time, and increase productivity. You’ll be able to reach more customers faster than ever.

Performance is difficult to gauge, but telematics provides data that wasn’t calculable before. This includes driver behavior, vehicle usage, idling, fuel consumption, and more. Telematics devices spot the trends in this data to predict the performance of the vehicle, taking into account things like frequency and level of repairs. This helps you make decisions about training improvements, fuel cards, and shorter vehicle lifecycles—factors that all impact fleet performance.

Weather traditionally has a significant impact on telecom service and the ability to respond to outages. While unpredictable weather can harm response time and performance, it also creates a huge maintenance challenge. Fleet maintenance management software helps you get through weather conditions of all kinds with preventative maintenance planning, scheduling, and maintenance standardization.