End User License Agreement

Azuga Terms and Conditions

Effective Date: December 22, 2022

These Terms and Conditions (“Terms”) govern your use of our website (the “Site”), our hardware products (“Products”), our software solutions made available as part of the Products or otherwise, and any other services provided to you in connection with these Terms, as well as any content or information provided as part of such Products, software solutions, services or the Site (the Site, Products, software solutions and other services are hereinafter collectively referred to as the “Services”), which are owned or operated by Azuga, Inc. (“Azuga”, “we”, “our” or “us”).

Our Privacy Policy, available at https://www.azuga.com/privacy-policy, is incorporated by reference into these Terms. Please read these Terms and the Privacy Policy carefully before you access the Services, as these Terms form a binding legal agreement between you and Azuga.

These Terms may apply to you individually, the business or other legal entity user you represent, or both. If you are using the Site or Services on behalf of a company or other legal entity, you hereby represent and warrant that you have the authority to enter into these Terms on behalf of such entity.  By accessing,  registering for or using the Services, or entering into an ordering document incorporating these Terms, you: (1) acknowledge that you have read and understand these Terms; (2) agree to be bound by them in their entirety, and (3) are entering into a legally binding agreement with us. As used in these Terms and unless separately identified as applicable to either an individual or entity, “Customer”, “you” and “your” refer to both you individually and the entity on behalf of which you are entering into these Terms.


A. Software/Service License/EULA
B. Website Use
C. Subscription Terms.
D. General Terms

Hardware Products Schedule

1. Return Upon Termination. In the event of the termination of this Agreement for any reason, Customer shall immediately cease all use of the Leased Hardware and return all portions of the Leased Hardware at the Customer’s expense (unless otherwise agreed). All services provided by Azuga through the Product shall immediately terminate and if Customer fails to return the Leased Hardware to Azuga within fifteen (15) days after any such termination, Azuga is authorized to charge Customer the costs detailed in Section 9 above for each unit of the Leased Hardware supplied to Customer for purposes of this agreement.


2. Customer Acknowledgements and Obligations.

2.1. Customer has: (i) examined the Product and found it suitable for Customer’s needs; (ii) relied solely upon Customer’s own judgment and inspection in determining that the Product is of acceptable quality and fitness for purpose; (iii) satisfied itself that installation and use of the Product does and will not interfere or in any other manner affect any vehicle systems beyond limits acceptable to Customer; and (iv) satisfied itself that installation and use of the Product does and will not void or in any other manner affect any manufacturer or other applicable vehicle warranty.

2.2. Customer acknowledges and agrees that it is the Customer’s responsibility to secure and maintain all necessary and advisable insurance coverages related to the use of the Product, and Customer will not hold Azuga responsible for any claims due to injury, loss or damage whatsoever or howsoever caused.

2.3. Your commercial vehicle must have a working electrical system, including adequate battery power.

2.4. If Global Positioning System (GPS) satellite signals are not working or the signals are obstructed the System may be unable to determine your Commercial Vehicle’s precise location.

2.5. Azuga uses commercial mobile wireless service purchased from a third-party provider (the “Underlying Wireless Carrier”). Products also will not work unless you are in a place where the Underlying Wireless Carrier we hired for that area has coverage, network capacity, and reception when the service is needed, and technology that is compatible with the Products.

2.6. It is your responsibility to make sure your Commercial Vehicle and your Electronic Logging System are working. When you use the Products, you acknowledge and agree:

  • A. Internet access is required to access information on the Site and that cost is the responsibility of the Customer;
  • B. Not to use your Service for any fraudulent, unlawful, or abusive purpose, or in any way that interferes with our provision of Services to our other customers; and
  • C. Not to abuse or do anything to damage our business operations, services, reputation, employees, facilities, or third-party service providers of your Service.

2.7. The Products process data on and through the Hardware Products, in accordance with the settings selected by Customer or as otherwise authorized by you hereunder. 

2.8. You shall use the Hardware in a careful and proper manner in accordance with the documentation, and in compliance with all applicable laws, ordinances or regulations, including applicable privacy, labor, road safety, and transportation laws. 

2.9. You are solely responsible for the safekeeping of the Hardware Products and any data stored and processed on the Hardware Products – and especially videos stored on the Hardware Products’ memory card and any data processed exclusively on the Hardware Products – including their protection against accidental or unlawful destruction, loss, stealth, alteration, unauthorized disclosure of, or access to data on the Hardware Products.

3. Loss or Damage. In the event of loss or irreparable damage to the Product, Customer’s liability for such loss or irreparable damage shall not exceed USD $149.00 per unit for the DataLogger  Plug-and-Play hardware for light duty (OBD II) and heavy duty (JBUS) vehicles. Replacement costs for the following Products are as follows:

  • For CalAmp TTU series hardware: $199
  • For Queclink GL series hardware: $100
  • For Azuga Safetycam: $150
  • For Azuga AI Camera: $250

3.1. Hardware Leases and Sales. Azuga shall provide to you the hardware Products (“Hardware”) set forth in an applicable Order, which may include either (a) Hardware leased to you for the term identified in the Order (“Leased Hardware”) or (b) Hardware purchased by you (“Purchased Hardware”).  Azuga hereby leases to you, and you hereby lease from Azuga, the Leased Hardware for the term set forth in the Order. Title to Purchased Hardware shall transfer to you at the time of delivery. License of Hardware Software. Subject to the terms and conditions of these Terms, Azuga grants to you, for the benefit of you and your authorized users, and you accept, the following non-exclusive, non-assignable, non-transferable rights and licenses: (a) to use one copy of the Hardware Software on each piece of Hardware; and (b) to access and use the documentation of the Hardware Software in furtherance of the use of the Hardware Software. “Hardware Software” means the software included within the Hardware. “Hardware Product” means the Hardware and the Hardware Software.Limitations. The rights and licenses granted under these Terms are further limited by and conditioned on the requirements set forth below. The Hardware Software shall only be accessed or used by you and your authorized users and solely for your internal use and benefit in accordance with the documentation. 

3.2. No rights to possess copies of that portion of the Hardware Software, if any, that is located on computer servers owned or operated by or on behalf of Azuga or its suppliers are granted in these Terms. 

3.3. You shall not encumber, transfer, rent, donate, assign, lease, or otherwise use the Hardware Software in any time-sharing or service bureau arrangement. 

3.4. You shall not copy, reproduce, distribute, sublicense, create derivative works of, or otherwise modify or commercially exploit the Hardware Software, except as expressly provided in these Terms. 

3.5. You shall not alter or remove any printed or on-screen copyright, trademark, patent, proprietary, or other legal notice contained on or in any Hardware Software, documentation, or copies thereof.

3.6. All rights not expressly granted in these Terms are reserved to Azuga. No rights are granted by implication.

3.7. Except as required by applicable law, you shall not decompile, reverse assemble, or otherwise reverse engineer the Hardware Software, including use of any similar means to discover the source code of the Hardware Software, to discover the confidential information therein, or to otherwise circumvent any technological measures that control access to or use of the Hardware Software. 

4. Your Responsibilities. In addition to any of your other obligations, unless otherwise expressly stated in this Hardware Product Schedule, you are responsible for the following, at your sole expense: You shall provide a suitable environment for the operation and use of the Hardware.

4.1. You shall use the Hardware with due care to prevent injury thereto, and to any person or property, and in conformity with all applicable laws, ordinances, rules, regulations and other requirements of any insurer or governmental body and with all requirements of the manufacturer with respect to the use, maintenance and operation of the Hardware. 

4.2. You shall not modify any Hardware without the prior written consent of Azuga, which may be granted or withheld in its sole discretion. 

4.3. You shall install any new versions, upgrades, error corrections, modifications, or other updates  to the Hardware Software as provided by Azuga from time to time.

5. Damage or Loss; Return. You are solely responsible for any Hardware that is lost, damaged, or destroyed. Upon expiration or termination of these Terms, you shall promptly return all Leased Hardware to Azuga at your expense.Characterization of Arrangement with Respect to Leased Hardware. With respect to Leased Hardware only, this Hardware Product Schedule is, and is intended to be, a lease, and you do not acquire hereby any right, title or interest in or to the Leased Hardware except the right to use under the terms of the Agreement. With respect to Leased Hardware only, both Azuga and you agree to characterize this Hardware Product Schedule as a lease for Federal income tax purposes, such that Azuga shall receive the benefits of any depreciation and investment tax credit, allowance or similar benefit associated with any item of Leased Hardware. In the event that this Hardware Product Schedule is not held to be a lease with respect to Leased Hardware, you hereby grant to Azuga a lien on and security interest in the Leased Hardware and all proceeds thereof to secure the payment and performance of your obligations to Azuga.

6. Product-Specific Warranties; Disclaimers.

6.1. Where leased, the Azuga OBD Plug and Play device comes with a lifetime warranty, with the exception of deliberate and willful damage. Where purchased, the Azuga OBD Plug and Play device comes with a 12-month warranty from the date of delivery. In the event a wireless carrier sunsets a network, and new hardware is needed, Azuga may charge a reasonable amount for such an upgrade.

6. 2. For all other devices (including asset trackers, dashcams, and temperature sensors), Azuga offers a 12-month warranty from the date of delivery. Azuga warrants all products free of defects as defined by Azuga’s product specification. Issues arising from improper installation, storage, alteration, repair, replacement, abuse, accident or acts of god are not covered under this warranty. Any claim made must clearly exclude these general reasons and fall within one year (12 months) following delivery.

6.3. Azuga Elogs will not function in countries outside of the United States, except Canada, when trucks are operating South of the 60th Parallel.

Roadside Service Schedule

1. Allstate Roadside Service (“ARS”) shall provide the following per member per month services to subscribers registered in the Azuga Fleet and/or Azuga Road Usage programs (“Subscribers”):

1a). Towing Service - When a passenger vehicle will not start or cannot be safely driven, it will be towed a maximum of ten (10) miles in any direction from the point of disablement. The service may provide additional towing mileage at the Subscriber’s request at an additional fee at the customer’s expense.

1b). Flat Tire Service - If the passenger vehicle’s spare is inflated and serviceable, ARS will remove the flat tire and replace with the Subscriber provided spare. If no inflated spare is available, the vehicle will be towed in accordance with the Towing provision above.

1c). Jump Start - Service is provided to boost or jump start a dead battery to start the vehicle. Expenses for repairs, parts and labor are not covered by this program and are the Subscriber’s responsibility, payable directly to the service facility, and are not reimbursable.

1d). Out of Gas - A limited supply of fuel up to three (3) gallons, where allowed by law, will be delivered by an available service provider (“Service Provider”) to the disabled passenger vehicle to enable the Subscriber to reach the nearest open service station. The cost of the fuel is included in the per member per month fee for Eligible VINs. Customer is responsible for the cost of fuel provided in Over Maximum Allotment and Unrecognized VIN events.

1e). Lockout Assistance - If the Subscriber’s keys are locked inside the passenger vehicle, a Service Provider will attempt to gain entrance. In cases where the passenger vehicle cannot be made operable, towing will be provided in accordance with the towing provision in the clause above.

  • ARS shall make the Roadside Assistance Program available to Azuga customers enrolled in Azuga Fleet as evidenced by data transfers of Eligible VINs by Azuga. The Parties shall cooperate to coordinate benefits, however, ARS shall be responsible for providing benefits only as described in this Roadside Service Schedule, including all limits and restrictions. ARS will rely on Azuga’s instructions regarding eligibility of Azuga Subscribers to receive benefits, therefore, Azuga shall provide ARS with accurate electronic file transmissions containing Eligible VINs on a daily basis or as otherwise mutually agreed to by the Parties. If a Subscriber calls for service and ARS is unable to verify eligibility based on Azuga’s file transmissions, or if the Subscriber has exceeded the maximum number of services available per period. The Subscriber will be offered services under the Over Maximum or Unrecognized VIN Program (as described below) at Azuga’s expense. Any disputes or requests for reimbursement based on inaccuracies in Azuga’s file transmissions (including delays in adding new enrollments) shall be the sole responsibility of Azuga.

2). Winching - An eligible vehicle will be winched by a Service Provider when it can be safely serviced from a paved public road or paved private road if the service provider is able to gain access. Maximum distance for winching is 30 feet. Extraction of vehicles embedded in mud, water, snow or similar material is not a covered benefit. ARS will provide services, as outlined above to any Subscriber, with up to three (3) dispatches per VIN covered during any 12-month period, measured from the date of initial eligibility. Services are available only to those vehicles and operators meeting the requirements herein ARS’s obligation is limited to the services specifically described above. For the purpose of determining the number of dispatches used by and/or available to a Subscriber, per Eligible VIN, a dispatch shall be defined as the dispatch of a single service vehicle to provide any of the services described in paragraphs 1(a-e), above. A dispatch may consist of one or more such services, however if an additional service vehicle is required (for example, if a tow truck is required to assist a Subscriber who initially requested Flat Tire, Jump Start, Out of Gas or Lockout Assistance service), the tow truck shall count as an additional dispatch.

3). ARS will use reasonable efforts to dispatch a Service Provider or out of network provider to all Subscribers in need of services.

4). If a Service Provider is not available for dispatch for an extended period of time or when a Service Provider or out of network provider is unable to provide services in remote areas, on restricted or private highways, during extreme weather conditions, or in areas where it would be hazardous for Service Provider’s vehicles to travel, ARS will advise the Subscriber of servicing options including an extended ETA, a scheduled service for later date, or Reimbursement Consideration. “Reimbursement Consideration” is defined as ARS’s option to reimburse a Subscriber for actual service expenses up to eighty dollars ($80.00) when the Subscriber has first requested authorization from ARS to secure emergency roadside assistance services on his own.

5). Other users of a Subscriber’s Vehicle. Subject to the restrictions stated above, all users of the Vehicle containing the Subscriber’s Azuga Fleet Vehicle device shall be eligible to receive services.

6). Services described in this document are not available to vehicles involved in an accident involving injury or vehicle damage.

DRM Services Schedule

1. Description of DRM Services.  To the extent set forth in an applicable ordering document, Azuga will make available a driver record monitoring program as outlined below (the “DRM Services”):

Activity MVR: Monitors drivers at least monthly for new activity on the driver’s driving record. This is done via multiple methodologies without always procuring a full MVR. If activity is found, an official MVR will be automatically procured on behalf of the End User.

On-Demand MVR: At any time, the Customer can manually procure an MVR for any driver, either individually or on a scheduled basis. This can be done via the Qorta dashboard.

State-Required Annual MVR: In some states, where required by state DMV policy, State-Required Annual MVRs are procured automatically.  

Driver Error MVR: Some states charge a data fee even if the driver information submitted on behalf of the Customer returns no results. This can happen when the Customer submits inaccurate driver information, including but not limited to license number, first and last name, or date of birth. Certain checks are enforced to validate that a license number follows the appropriate format for a given state before the request is made to the state in an effort to minimize Driver Error MVR charges.

Monitored Driver: A driver shall be considered a Monitored Driver if they are enrolled in the Qorta platform for MVR Monitoring at any point during a particular month.

The parties understand that Azuga will not make any decisions regarding Customer’s employment, termination, retention, or discipline of any employee, former employee, or applicant for employment, and that Customer shall have sole responsibility for all such decisions. Customer agrees that it will comply with all federal, state and local laws, rules, regulations, ordinances and requirements applicable to its operations, including but not limited to Department of Transportation (DOT) drug and alcohol testing regulations and as applicable, the Fair Credit Reporting Act 15 USC 1681 et seq. (“FCRA”), the Driver’s Privacy Protection Act (“DPPA”), and any rules or regulations promulgated thereunder from time to time, as well as any other laws regarding access to, use or disclosure of MVR data or any similar data, any applicable privacy, data collection, consumer protection laws. Customer acknowledges and agrees that the DRM Services may be subject to additional charges from vendors and states in connection with some of the corresponding reports, and Customer shall be responsible and pay Azuga for such costs regardless of whether or not they are set forth in a corresponding ordering document.

2. Motor Vehicle Record Compliance. To the extent Customer orders motor vehicle reports (“MVRs”), the following shall apply:

a. Customer may order MVRs from Azuga for “employment purposes”, as that term is defined under the FCRA including but not limited to: evaluating the subject of the MVR (“Consumer”) for employment, promotion, reassignment, or retention as an employee or as an independent contractor (“Employment Purposes”). Customer certifies that Customer will order and use MVRs for Employment Purposes only and for no other purpose.  An MVR consists of data regarding driver, vehicle, title and registration histories, and any personal information contained in those histories.

b. Customer will provide a written disclosure to the employee or prospective employee in a document consisting solely of the disclosure that an MVR may be obtained for employment purposes.

c. Customer shall obtain the express written consent from the employee or prospective employee prior to ordering an MVR which explicitly authorizes the retrieval and use by Customer, its agents or contractors of any MVR data regarding the particular employee or prospective employee in question.

d. Customer shall comply with the Fair Credit Reporting Act (“FCRA”) pre-adverse and adverse action procedures.  

e. Customer shall use the MVR solely for the purposes of obtaining and verifying the accuracy of information supplied by an individual during the course of employment or during the hiring process and not use MVR data in violation of any equal opportunity laws or any other laws.

f. All employees, officers, and temporary employees of Customer that receives and has access to MVRs from Azuga shall be bound by similar confidentiality obligations to those contained in the Terms. Upon the occurrence of a Customer Security Event (as defined below), Customer shall, in compliance with law, notify the individuals whose information was potentially accessed that a Customer Security Event has occurred, and any other parties (including but not limited to regulatory entities and credit reporting agencies) as may be required. Unless required by applicable law, such notification shall not reference Azuga or the DRM Services, nor shall Azuga or any of its suppliers or partners be otherwise referenced in connection with the Customer Security Event, without Azuga’s express written consent. Customer shall be solely responsible for all costs associated with any other legal or regulatory obligations which may arise under applicable law in connection with a Customer Security Event, including but not limited to, costs for credit monitoring. Customer shall indemnify Azuga for a Customer Security Event. A “Customer Security Event” shall be defined as the unauthorized acquisition or access to personally identifiable information made available through the provision of the services while in the possession or under the control of Customer, including but not limited to, that which is due to use by an unauthorized person or due to an unauthorized use.

g. Customer acknowledges it has received a copy of the consumer disclosures available here.

h. Customer shall be responsible for understanding, completing and for staying current with all specific state forms, certificates of use or other documents or agreements including any changes, supplements or amendments thereto imposed by the states (collectively referred to as “Specific State Forms”) from which it will order MVRs and shall use MVRs only for purposes permitted by the DPPA and any equivalent state laws, including but not limited to, Act 465 of the 1977 Acts of Arkansas.

i. Customer shall not retain or store any Azuga-provided MVR, or portions of information contained therein, in any database or combine such information with data in any other database, provided that, Customer may keep a copy of a Consumer’s MVR in the Consumer’s personnel/volunteer file.

j. Customer agrees it is the end-user of all MVRs, and will not resell, sub-license, deliver, display, or otherwise distribute any MVR, or any information in an MVR, to any third party, except to the Consumer or as otherwise required under law. Customer shall not, nor allow or authorize any third party to remove or destroy any proprietary markings, confidential legends, or any trademarks or trade names placed upon or contained within the DRM Services.

k. Azuga may modify the scope of DRM Services at any time upon reasonable notice to Customer, unless prior notice cannot be provided due to Azuga’s obligations to comply with applicable laws and/or data provider requirements. Customer agrees to comply with all such changes, including any additional fees.

l. Customer shall notify Azuga in writing within ten (10) days of any changes to Customer’s name, federal tax identification number, address, telephone number, contact person, sale or closure of business, merger or change in ownership of fifty percent (50%) or more of the stock or assets of Customer, change in nature of Customer’s business. Customer understands that certain changes may require additional Customer credentialing.

m. Customer shall train employees on Customer’s obligations under this Schedule prior to use of DRM Services and conduct a review of such obligations with employees who have access to DRM Services no less than annually. Customer shall keep records of such training.

n. In order to comply with applicable laws or contractual obligations with its data providers, and its internal policies, Azuga, or its designee, may conduct periodic reviews of Customer’s use of the DRM Services through written requests for information and may, upon reasonable notice and during Customer’s regular business hours, no more than once annually unless required by Azuga’s regulators or data providers, audit Customer’s records, processes and procedures related to Customer’s use, storage and disposal of those DRM Services and information received therefrom, including performing site visits at Customer’s premises. Customer agrees to cooperate fully with all audits and to respond to any audit inquiry within ten (10) business days, unless an expedited response is required.

Data Processing Schedule

This Data Processing Schedule applies to Azuga, as data processor / service provider, where Customer is acting as the Data Controller.

A. Data Processing.

i. The Customer, or the Customer’s organization, determines the purposes for which the Services is used, and the means to collect data from Customer’s Products through the settings of each Product in your account. Customer agrees to comply with all applicable legislation relating to privacy and the protection of personal data in any relevant jurisdiction worldwide, including (without limitation): the California Consumer Privacy Act of 2018 (“CCPA”); any local or federal privacy law or regulation, and any law, regulation, or guideline applicable to the use of videos, cameras, or video surveillance; and any implementing or successor legislation to the foregoing; as well as any amendments and/or re-enactments of the foregoing. Further, Customer acknowledges and agrees that Azuga are providing services as a service provider (as defined by CCPA), and Customer is the business (as defined by CCPA). 

ii. IT IS THEREFORE THE CUSTOMER’S RESPONSIBILITY AND DUTY TO INFORM ANY REPRESENTATIVE, AFFILIATE, EMPLOYEE, CONTRACTOR, DRIVER, PASSENGER, FAMILY MEMBER, OR ANOTHER INDIVIDUAL MAKING USE OF THE SERVICES OR BEING PHOTOGRAPHED BY A PRODUCT (“PERSON”) OF THE EXISTENCE OF THE PRODUCT, THE NATURE OF THE SERVICES AND THE VIDEOS AND DATA COLLECTED BY THE SERVICES, AND HIS/HER RIGHTS AND OBLIGATIONS ACCORDING TO ANY APPLICABLE LAW AND REGULATION, such as the identity and contact details of the Customer as the Controller; the purposes of the processing of personal data on the Services; the legal basis or bases for such processing; the legitimate interests pursued by the Customer or the Customer’s organization; the recipients of personal data within and outside the Customer’s organization (“Recipients”); the potential transfer of personal data to third countries by the Customer or Azuga (as described in the Privacy Policy); the period for which the data will be stored; the existence of any privacy rights and their exercise by demand from, and/or in collaboration with, the Customer as the Controller; whether the use of the Product and/or the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether the Person is obliged to use the Product and/or provide the personal data and of the possible consequences of failure to provide such data; and/or the Person’s rights according to any applicable privacy law, employment law, or other law, with respect to the use of the Services and the personal data it may collect.

iii. WHEREVER AN EXPLICIT CONSENT OF A PERSON IS REQUIRED FOR THE CUSTOMER’S USE OF THE SERVICES ACCORDING TO ANY APPLICABLE LAW, IT IS THE CUSTOMER’S RESPONSIBILITY TO ATTAIN SUCH CONSENT FROM THE PERSON, IN THE FORM AND TO THE EXTENT REQUIRED. In the event that any Person withdraws consent to processing of their personal data, and the Person’s consent is required to process its personal data, then the Customer shall immediately withdraw such Person’s access to any vehicle where a Product is installed, restrict such Person’s access to the Services, and inform Azuga without delay if its assistance is needed in restricting the processing of the Person’s personal data.


v. THE CUSTOMER SHALL ALSO TAKE CARE OF THE EXERCISE AND EXECUTION OF ANY PERSON’S RIGHT OR REQUEST WITH RESPECT TO HIS OR HER PRIVACY AND PERSONAL DATA, to the extent applicable, including but not limited to: the Right of Access to his/her personal data processed on the Services or the Customer; the Right to Rectification of inaccurate or incomplete personal data; the Right to Erasure of his/her personal data (Right to be Forgotten); the Right to Restriction of Processing for a certain period or under certain conditions; the Right to Data Portability of your personal data to another Data Controller in a structured format; the Right to Object the processing of his/her personal data, and specifically, for direct marketing purposes; the Right Not To Be Subject to a Decision Based Solely on Automated Decision-Making. As a Customer, you commit to Azuga and to any Person using the Services that you will not be making any decision, especially with legal effect on a Person, based solely on automated decision-making with respect to data processed on the Services, and that you will use careful, human judgment in making any such decision; the Right to File a Complaint with the applicable data protection authority.

vi. Azuga will enable the Customer to respond to personal data requests to exercise rights under the applicable law. To the extent that the Customer as the Controller does not have the ability to address a request, then upon the Customer’s request Azuga shall provide reasonable assistance to the Customer to facilitate such request to the extent possible and required by applicable law. The Customer shall reimburse Azuga for the costs arising from providing this assistance.

vii. Azuga processes any personal data that you as the Customer, including any Person using the Services on your behalf, provides through the Products and Services, according to your instructions, as described below (under Personal Data Processing). Azuga may also collect, use and retain data other than personal data, including without limitation aggregated and de-identified data, from the Product or the Services for its own business purposes, including sale of same.

viii. Azuga and the Services allow the paying Customer to manage and control all Customer Data on the Services and fulfill the rights of other Persons on the Customer Account. If you got your Product from a Customer and have any request, please contact first the Customer you got the Product from. If you’re a paying Customer, and have any issue with respect to your privacy or personal data, or your capabilities as a Controller for any Person, please contact privacy@azuga.com.

B. Data Processing

i. The parties acknowledge and agree that Customer is the Controller of personal data of any Person and Azuga is the processor of that data. Customer acknowledges and agrees that Azuga is acting as a Service Provider within the meaning of the California Consumer Privacy Act, as amended, in connection with the Services. The purposes of the processing of personal data are determined solely by the Customer as Controller. The processing activities shall include, without limitation, the delivery of the Services (as configured by Customer) as well as the aggregation and/or de-identification of personal data. Azuga will process personal data collected from the Customer’s Products and the Services’s interfaces, which the Customer has provided, whether directly or through another Person on its behalf. Azuga shall collect, process and use personal data only within the scope of Customer’s instructions as the Controller. Azuga will not retain, use or disclose personal data for any purposes other than expressly specified herein, including, without limitation, performing the Services. 

ii. The Customer shall be solely responsible for complying with the statutory requirements relating to data protection and privacy, in particular regarding the disclosure and transfer of personal data to Azuga as processor and the processing of personal data. This Agreement is Customer’s complete and final instruction to Azuga in relation to personal data. Additional instructions would require prior written agreement between the parties. Customers shall inform Azuga as processor without delay about any errors or irregularities related to the processing of personal data.

iii. The Customer takes appropriate technical and organizational measures to adequately protect personal data on the Product(s) against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data. Azuga takes the appropriate technical and organizational measures to adequately protect personal data on the Services online against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data.

iv. The Customer will notify Azuga without delay of any loss or theft of a Product, and take any necessary actions as the Controller for the data on such Product. Azuga will notify the Customer without undue delay after it becomes aware of any personal data breach on the Services. At the Customer’s request, Azuga will provide the Customer as Controller with reasonable assistance necessary to enable the Controller to notify relevant personal data breaches to competent authorities, if the Customer is required to do so under the applicable law.

C. Sharing of videos and other personal data.

i. The Services enables the Customer to give access to live video streams from connected Products, and to share links to view stored videos and/or other Product and driving data, such as speeding, violent turns, sudden stops, and other driving events (“Shared Data”). Such Shared Data may include personal data of the driver, passengers, and other people outside the vehicle.

ii. As a Customer, you will pay careful consideration when sending Shared Data to any third party within or outside your organization (“Recipient(s)”). Consider the privacy of any Person whose personal data is part of the Shared Data, his or her rights, and your obligations as the Controller. Consider carefully your legal basis and legitimate interest in such sharing of information. Ensure the Recipients also take appropriate technical and organizational measures to adequately protect personal data, especially against unauthorized disclosure of, or access to, personal data. Please make use of the controls the Services allows to limit the access to Shared Data, for example by time or amount of views.

iii. As a Recipient, by accessing any Shared Data, you might be subject to certain obligations pursuant to applicable privacy laws. You’re responsible for any action you take with respect to such Shared Data. Consider carefully the privacy of any Person whose personal data is part of the Shared Data, his or her rights, and your obligations as a Recipient of such data. Limit distribution and usage of Shared Data to the minimum needed to fulfill your duties, legal basis, or legitimate interest in accessing and processing Shared Data. Any obligation of a Customer according to this Agreement, will apply, with due changes, to you as a Recipient. If you do not agree to this Agreement and its terms, do not access the Shared Data.

D. Children.
The Services are a technology platform for driving safety and documentation, and is not intended for children. We do not knowingly collect or process information about children. If any videos of children, in or outside the vehicle, are captured by your Products, you certify that you are the parent and/or legal guardian of such children, and/or have another strong legal justification for the processing, and you provide your consent for any processing of such children’s data as part of the normal operations of the Services. The Services is intended to be used with significant parental involvement and approval, and with the children/Drivers’ awareness. Azuga reserves the right to delete or prevent further processing of any videos containing personal data of children on its sole discretion to comply with any law or to protect children’s rights or its legal interests, and the Customer agrees to any such action by Azuga.

E. Other processors.
Azuga uses additional processors around the world for various processing activities needed for the performance of the Services, our Websites, our other products and services, our operations, and our business, and shares information with such processors on a need basis. Without derogating from the generality of the above, such processors include hosting and backup providers, analytics providers, website technology, advertising technology, telecommunication services, media transmission services, security technology, and more. Azuga shares information with each processor based on the business need in using such processor, to protect personal data while still effectively benefiting from the services of such processor. Azuga takes appropriate safeguards in the selection of its processing vendors around the world to require that Customer Data is well protected. It may be the case that a country where your Customer Data is processed has different, or less protective, data protection and privacy regulation than in your country, and you agree to such data transfers and processing by the other processors selected by Azuga.

Surfsight Customer Agreement

Whereas, pursuant to an ordering document entered into with Azuga, you (“Customer”) have purchased a license to use the Surfsight solution ("Surfsight") personally or for the use of your users from Azuga; and

Whereas, Surfsight is intended to be connected to vehicles used by Customer’s users (the “Customer Users”) and serve the Customer for purposes defined by the Customer; and

Whereas the Customer is aware that Surfsight is provided via cloud service, on a Software as a Service (SaaS) basis, by Lytx, Inc., having its principal place of business at 9785 Towne Centre Drive, San Diego, California 92121 (“Company”), and that in order to enable the use of Surfsight by the Customer and any of the Customer Users, Company provides certain services related to Surfsight (the "Company Services").

The Customer declares and agrees as follows:

  1. The Customer has been advised that the use of Surfsight is subject to the Company’s End User License Agreement (https://surfsight.net/eula) and Privacy Policy (https://surfsight.net/privacy) (the "Company Documents") and hereby agrees to be bound by the terms of the Company Documents. Further, Customer represents and warrants that any Customer User with “administrator” permissions has the necessary authority to act on behalf of Customer, including without limitation the authority to agree to the End User License Agreement or other Company Documents.
  2. The Customer is aware that as part of its use of Surfsight, certain personal information about the Customer Users will be collected. The Customer determines the purposes and means of the processing of such personal information. Therefore, the Customer hereby declares that the Customer assumes all the responsibility toward the Customer Users as the entity controlling their personal information pursuant to any applicable privacy and data protection laws.
  3. The Customer is also aware that as part of its use of Surfsight, Company may obtain and/or collect personal information about Customer Users on behalf of the Customer and that Company may use that information for the purpose of providing the Company Services and as described in the Company Documents. The Customer hereby acknowledges that with respect to the processing of personal data, Customer is the data controller and Company is a data processor.
  4. The Customer at its sole discretion determines who will become a Customer User. Therefore, Customer undertakes to (i) inform such Customer Users that Company may collect and process personal information about them; and (ii) provide such Customer Users with a prominent and clear reference to Customer’s Privacy Policy and Surfsight Privacy Policy, as well as a sufficient opportunity to ask questions and receive clarifications in relation to such documents and shall bear the sole responsibility and liability towards such Customer Users with respect to failure to comply with the above or with any privacy and data protection laws.
  5. The Customer hereby releases Company from any liability  for  any  allegations  that  may  be  related  to Company failing to provide the Customer Users a proper disclosure about the collection and processing of their personal information by Company or failing to obtain their consent, if needed, in relation to such processing.
  6. The allocation of responsibility between the Customer  and  Company  in  relation  to  the  personal  data collected during the use of Company shall be as detailed in the Company’s End User License Agreement (https://surfsight.net/eula).
  7. Customer represents and warrants that Customer, and all Customer Users, are not the subject or target of sanctions or restrictions under applicable Sanctions Laws, including: (i) any person or entity listed on any U.S. or non-U.S. sanctions- or export-related restricted or prohibited party list, including OFAC’s Specially Designated Nationals and Blocked Persons List, OFAC’s Sectoral Sanctions Identifications List, the United Nations Security Council Consolidated List, the EU Consolidated List and the Consolidated List of Financial Sanctions Targets in the UK; (ii) any person or entity that is, in the aggregate, fifty (50) percent or greater owned, directly or indirectly, or otherwise controlled by one or more persons or entities described in clause (i); or (iii) any national of a Sanctioned Country. Further, Customer represents and warrants the Solution shall not be deployed or used in any Sanctioned Country. “Sanction Laws” means all U.S. and non-U.S. laws or regulations relating to economic or trade sanctions, including but not limited to the laws and regulations administered or enforced by the United States (including by the U.S. Department of the Treasury, Office of Foreign Assets Control (“OFAC”) or the U.S. Department of State), the United Nations Security Council, the European Union and Her Majesty’s Treasury of the United Kingdom. “Sanctioned Country” means any country or region that is the subject or target of a comprehensive embargo under Sanctions Laws (as of the date hereof, Cuba, Iran, North Korea, Venezuela, Syria, and the Crimea region of Ukraine).
  8. Customer appoints the individual identified on the corresponding ordering document as its administrator(s) for the use of Surfsight, and requests that Company provides him/her with full administrator permissions and access to all Customer's data on Surfsight, including personal information about Customer Users and the ability to define additional users for Surfsight and their respective permissions.