Azuga Works, the best field service management software, is a cloud-based solution that helps growing field service companies manage operations end-to-end. From tracking vehicles to order management to dispatching, Azuga has your business covered.
Azuga's field service management software is built with your company in mind. From the moment a customer contacts your company for service, to jobs scheduling, and until an invoice is paid, Azuga Works organizes all your critical information in a single platform. Every customer, every job scheduled, every vehicle, every invoice, and team member’s time is tracked to keep things running efficiently to allow you to increase the number of customers you can serve in a day.
Azuga Works also integrates with Azuga Fleet and Azuga SafetyCam to provide in-cab coaching through buzzers and dual-facing dashcam capabilities to keep your field service workers safe when they are out in the field.
Streamline business operations and efficiently process work orders between the office and teams in the field by standardizing key workflows as simply or robustly as your business needs, reducing paperwork and duplicate entry.
Boost productivity with smart field management scheduling, routing, and dispatching
“I like that within the FSM platform I can see that a team is finishing up a job and headed to the next one on the Live Map, so when a customer calls in, I can let them know they are four blocks away. It’s a huge help.”
Anne Lambert, Office Manager, Allwell Rents
Build customer loyalty with outstanding service and support
Access key operational metrics with field service reports anytime and keeps tabs on business finances with visibility into invoices and paymentsGet a Demo
Business owners like you need a way to take payments simply and securely. With Azuga Works, you can say goodby to the inconvenience of switching between systems. Streamline your payment processing with our integrated billing and invoicing solutions.
Take advantage of a simpler, more transparent way to process your payments with flat-rate pricing set at 2.9% + $0.25 per transaction. No additional fees or contracts required.
Azuga Works combined with QuickBooks provides a comprehensive field management solution. Azuga Works covers all your service management needs, while QuickBooks covers all your accounting needs. Our seamless integration ensures that the two programs sync data directly to eliminate double entry and reduce errors.
Make an entry in Azuga Works and it automatically updates the customer records and invoices in your QuickBooks Online account.
Field service management (FSM) refers to managing an organization’s field resources by coordinating field operations through a mobile workforce. On a high level it involves scheduling service orders, dispatching agents, and tracking vehicle locations, job and worker statuses.
Service companies can leverage FSM to add value and cut costs by managing their technicians in the field. Using FSM increases productivity and job efficiency, improves communication in the field, streamlines work processes, and enhances customer service and loyalty.
FSM touches every part of field operations and helps service-based business:
Is a cloud-based field service management solution that helps service businesses streamline field operations, keep track of all customers and job history in one place, handle operational duties efficiently, and in turn deliver outstanding customer experiences, boost productivity in the field and make more money.