Take Control of Your Field Service Operations

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Reduce operational costs by keeping track of all jobs and customer history in one place with easy and efficient ways of handling operational duties.

Track Location of your crew in realtime
Monitor status of jobs and work orders
Schedule routes with multiple stops and locations
Respond faster and more accurately to the customer requests
Get better insights into field operations
Integrates with Azuga Fleet and Azuga SafetyCam to provide in-cab coaching through buzzers and dual-facing dashcam capabilities

Benefits for Office Staff

Streamline office operations and automate day-to-day tasks:

  • Standardize key workflows
  • Reduce paperwork and duplicate entry
  • Streamline processing of work orders between the office and field
  • Access key business metrics with reports anytime
  • Customize fields in the jobs tool to fit your business data collection needs
  • Monitor status of jobs and work orders with different statuses
  • Track worker time as simply or granularly with basic and advanced time tracking capabilities
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Benefits for Technicians

Boost tech productivity with smart scheduling and dispatching:

  • Technicians can view schedules and receive dispatches on their phone, and mark work orders as complete as soon as they finish the job
  • Real-time monitoring helps improve utilization of technicians in the field
  • Schedule routes with multiple stops/locations and assign jobs to technicians
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Benefits for Customers

Deliver outstanding customer experiences and support:

  • Assign specialists & technicians to the clients they already know
  • Respond faster and more accurately to the urgent customer requests
  • Consolidate client and order history information in a single database
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