Many fleet management professionals believe vendors have overstated ROI over the years. This has created significant skepticism around ROI and the actual value your fleet could gain.
ROI is a multi-layered phenomenon. It’s best realized when management teams use the data from fleet tracking and telematics systems to drive material changes in operations management and the methods used to oversee fleets and drivers.
ROI has been overstated by vendors over the years, leading to skepticism around ROI
The ROI you can get from fleet tracking directly relates to how you use it. And the more of its functions you use, the more benefits you will get. Fleet tracking solutions are widely used in many industries to help increase control over operations. They do this by improving communications and worker visibility in the field.
Investing in a tracking solution can bring immediate and sizable savings and service enhancements for fleet businesses and mobile workforces. For those that have already deployed a fleet tracking solution, ensuring that it is used to its fullest potential will unlock other areas of improvement, leading to more gains in profitability and increased revenue.
This report will examine how fleet tracking can change an organization's operations. We'll also explore how those changes deliver ROI through cost-cutting and incremental revenue generation.
Unlocking Layers of ROI from Fleet Tracking
We've analyzed data from thousands of customers representing tens of thousands of vehicles. Through this research, we have found that Azuga Fleet customers typically see several benefits:
- Fuel savings of up to 15%
- Reductions in unauthorized vehicle use of 12%
- Productivity increases of 10%
Our customers are savvy organizations in various industries. Among others, they include:
- Pest control
- Commercial security
- Specialty contractors
- Equipment rental and leasing
Fleet tracking solutions have always provided GPS location capabilities that enable operational improvements. Yet leading solutions can drive much greater ROI. They help management see actual data on what is happening in the field, labor use, vehicle and asset use, risky driving behaviors, vehicle health, and maintenance needs.
Additionally, tracking solutions have streamlined how data is captured in the field and managed in the office. They incorporate elements of mobile resource management (mileage capture, time cards, forms) and meet compliance requirements for HoS, DVIR, OSHA, and various industry-specific mandates.
Azuga has identified five sources of ROI typically unlocked over time. These benefits increase as an organization adopts a fleet tracking solution and learns to better use the data available. We’ll examine each source and the efficiencies and gains most frequently achieved.
Fleet and Field Operations
The lowest-hanging fruit is typically in fleet and field operations. A GPS tracking solution helps an organization find and reduce workforce behaviors that drive up costs and reduce revenue. These include excessive driving, extended breaks, and unauthorized vehicle use. As organizations optimize vehicle health and maintenance capabilities, they see an extra bump in ROI. This comes from preventive service and lower expenses from emergency repairs or rental and replacement costs.
New Ways to Save with Fleet Tracking
Azuga’s connected vehicle platform is being used in new ways to help customers save even more from the data that comes from their vehicles.
- Savings on Maintenance: We use data from your vehicle and locations to uncover deals on maintenance services you need. You can save up to $100 per vehicle per year.
- Savings on Fuel Tax: Some states are experimenting with using actual miles reported by their Azuga device to calculate the fuel tax they should be paying and frequently earning fuel tax rebates.
Field and Mobile Workforce Productivity
As organizations get larger, ensuring all mobile and field-based team members are focused and on task becomes crucial. Fleet managers must ensure work gets done as planned, customer expectations are met, and operations go smoothly.
Fleet tracking gives you time, date, and location-stamped activity reports that you can compare against time sheets to verify accuracy. Keeping workers on task helps you get more productive and billable work done.
Office Workforce Productivity
The challenges of managing a mobile or field-based workforce for office managers and administrators are numerous: Dispatching and juggling scheduling changes on the fly, maintaining a positive attitude while communicating with frazzled team members and irritated customers, and collecting and deciphering paper forms. It all can add up to back-ups, inefficiencies, errors, and stress.
As a tool that bridges the enormous gap between the office and the field, fleet tracking is a remedy for these issues, helping to enhance the dispatch process, enabling intelligent reassignments when delays crop up, and enabling proactive communications with customers about ETAs.
The ROI from office efficiencies often come from freeing up your team from repetitive tasks so they can focus on higher-value tasks that improve service and efficiency.
Managing your workplace culture is a challenge with many facets. Fleet tracking gives you a powerful platform to drive a positive message about safety and performance. The data supplied on behaviors behind the wheel can be the basis for activities that are proven to drive higher job satisfaction:
- Providing better and more objective feedback and training
- Providing recognition and rewards for performance against objectives
- Getting rid of routine, repetitive tasks
It can be tough to simultaneously push for productivity for businesses with fleet and field-based workers, while also working to keep violations and accidents down. Fleet tracking with driver scores and rewards helps you show your commitment to your team’s safety and lets you back that up by using performance-based rewards that get workers on board.