When it comes to making any decision for your fleet, whether that decision regards the big picture or everyday operations, you’ll want fleet data at your disposal. Data-driven fleet management effectively promotes efficiency, accuracy, safety, and cost savings for your business. You can track fleet data across the gambit of fleet management, from where vehicles are, to what assets your company has on hand, to your driver and vehicle safety. Fleet managers must know this information for their fleets to be productive and effective. This article will discuss how you can take action based on the fleet data available.
Any fleet’s top priority is safety, and this should be some of the top data you track. All kinds of technology options are available now that help you track your fleet’s safety, including dashcams and telematics. These solutions work in real-time and collect data that you can view in the moment and over time to learn more about your drivers’ behaviors.
For example, driver behavior reports show you patterns and help you better analyze a driver’s overall behavior. An occasional real-time alert may be easy to dismiss, but seeing a pattern of safety events may show you that training is needed or something else must be addressed. You can only get a clear picture of a driver’s habits using this data.
This data is good for more than simply tracking mistakes. If you want to reward good drivers for a job well done, you’ll also need this data. For example, Azuga’s rewards system uses data obtained from telematics and assigns drivers a safety score. With that information, you can award your top drivers gift cards to their favorite restaurants or hot spots based on your set budget.
Job and Customer Data
Field service management software is likely a tool you use every day. With a tool like Azuga Works, you can do all of your dispatching work from a single screen, either on a computer or a mobile device. The data on these jobs and your employees is available throughout the day and over a more extended period, giving you a comprehensive view of anything you want to know regarding your fleet’s daily operations. You can obtain data on one-time, recurring, or multi-day jobs to decide how to allocate employees where they are needed.
Knowing how to prioritize jobs, decide schedules, and optimize routes is critical for a fleet manager, and the data provided by field service management software makes these decisions far easier. This way, you can complete more jobs in a shorter amount of time. You can also improve customer service with a CRM that saves customer data such as job history and favorite technicians over time.
Telematics is good for more than just tracking safety data. When you need to track the status of your vehicles, telematics is there for you too. When you pair telematics with your fleet management software, you will receive maintenance alerts when your vehicle has issues that must be addressed. Breakdowns are a costly and time-consuming problem that any fleet manager wants to avoid. That’s why fleet data helps you conduct preventative maintenance, with maintenance alerts that help you along the way.
Reports on vehicle maintenance over time also help you track how to best handle vehicle issues. For example, if the same part needs maintenance repeatedly, you can determine if that part needs replacing. Furthermore, you can even determine if there are problems with driver behavior based on maintenance issues that arise. Maintenance data helps your fleet in various ways, so it is certainly something to track.
Start Tracking Fleet Data
To get the most out of your fleet data, you need the right tools. Azuga offers the best fleet management software, allowing you to track fleet data across the board. Check out everything we have to offer by trying out a demo of our software.