Field Service Management

How Field Service Scheduling Software Can Improve Communication and Streamline Operations

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Field service scheduling software can streamline operations by making dispatching as easy as a few clicks of a button. It can also help assign jobs more efficiently, optimize routes and provide technicians with the updates they need in real-time. If you don’t have field service scheduling software on hand to help you with your day-to-day scheduling, you’re working much harder than you need to be to accomplish your daily operations. Azuga’s field scheduling software can make dispatching as easy as a few clicks of a button, so you can focus on the bigger picture for your business. Improve communication among your fleet while streamlining operations, all with one easy-to-use software. Find out how below. 

An Easy-to-Install GPS Tracker

What good is switching to a better system if it causes a significant interruption to your business? You don’t have to worry about that with Azuga. Azuga’s GPS tracker is so simple to install that anyone can do it in less than 20 seconds. It simply plugs into the OBD port in your vehicle, and its flashing lights will tell you it’s working. If that sounds too good to be true, you can view our installation video to see for yourself! What advantages does our GPS tracker offer? We’ll get into that next. 

Assign Jobs with the Click of a Button

If you’re trying to call, text, or email your employees with instructions on where they need to be, then keep updating them throughout the day with frustrating games of phone tag, you’ve finally found the solution to all of your problems. With Azuga’s field scheduling software, everything you need is right on your screen. You know where your employees are and can send them to the next job within a phone app. They’ll check it when they’re ready for their next assignment, and the app will format all the details they need the same way every time, so there’s no miscommunication. 

It’s not just a matter of assigning jobs to employees. You can sort jobs as well, so it’s easy to prioritize your tasks throughout the day. Schedule your urgent jobs to utilize your technicians in the field best, and monitor jobs that occur over multiple days or recur. You’ll always know what your employees are working on now and what they’ll be working on next. 

Optimize Routes to Get Technicians There Faster

Your customers don’t like waiting around for your technicians, and your technicians don’t like being behind. Traffic and road delays are a major reason these delays often happen, but they don’t have to be. GPS tracking allows for route optimization with multiple stops and locations along the way, getting your employees to their destinations promptly. When techs complete jobs on time, it improves productivity, boosts customer satisfaction, and overall makes everyone’s day a lot better. 

Technicians Can Update and View What They Need on Their Phones

Communication is so much easier when each party can relay information on their own time. Technicians can easily view their jobs from their phones and then mark them complete when they’re all done. They can view their daily schedule at a glance and update their hours wherever needed with the tap of their screen. Are those days of constant missed phone calls starting to seem faint? Your technicians can easily access their schedules, and you can just as easily see their updates on your screen. 

Optimize Your Scheduling Today! 

If you’re still struggling to accomplish these necessary daily tasks, you don’t have to be. Let Azuga help you out with our state-of-the-art software. You can see how easy it is to use for yourself with a demo on our website! Don’t let yourself struggle anymore; make things easier on yourself with field service software.