Reseller Newsletter December 2023

December Edition: Partner Information Newsletter

LATEST ADVANCEMENTS & ANNOUNCEMENTS FROM AZUGA

In this Newsletter

A Message From CJ Jackson
Marketing announcements >>
Monthly Release Notes Most recent updates >>

Azuga Fleet Mobile APP >>
Feedback >>

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A Message From CJ Jackson

Hello everyone, I'm excited to introduce myself. My name is CJ Jackson, and I am the Senior Partner Channel Sales Manager here at Azuga.

About Me: I joined Azuga a little over a year ago, bringing with me a wealth of experience spanning over 18 years in the telematics industry. Throughout my career, I've had the opportunity to work with renowned companies such as Webfeet/ Tomtom and Telogis, where I honed my skills and gathered extensive industry knowledge.

Successful Sales Tactics: In my role, I am passionate about driving sales growth through several key strategies:

Solution-Oriented Approach: I focus on leveraging our offerings to address specific business challenges faced by our customers, ensuring we provide value-added solutions.
Partnership Building: A cornerstone of my approach is to foster robust partnerships with our resellers. I work closely with them to develop and implement effective sales and marketing strategies, ensuring mutual growth and success.
Innovation and Expansion: I am continually looking to engage with new verticals and think outside the box. My initiatives include forming innovative partnerships with software companies, associations, franchises, and other entities, exploring untapped opportunities and expanding our market reach.

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Marketing Announcement

As winter approaches, ensuring the safety and efficiency of your customers' fleets becomes paramount. Elevate your outreach and marketing efforts by educating your customers and providing practical evidence to safeguard fleets against winter challenges.

Holiday Fleet Maintenance Check

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Be Prepared for Winter Driving

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Azuga Blog: Winter Fleet Maintenance Guide

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Monthly Release Notes
Most recent updates

Following improvement has been made on Azuga ELD Web and Mobile Application:

To secure data and prevent unauthorized access and potential breaches. We have introduced a Strong Password policy for both our web and mobile Azuga ELD applications.
To mitigate brute-force password guessing methods. We have introduced an Application Lockout Policy.
To Ensure valid phone numbers are entered, Introduced Validation for Phone numbers entered in the Account creation page.
Introduced a Webhook to notify when a device is reassigned from one vehicle to another.
For the purpose of preventing accidental deletion of Users, Accounts, Drivers, and equipment via the API, we have put in place an internal two-step deletion procedure.

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Following feature gap has been addressed
on Fleet 2.0:

Introduced a ‘Time Card’ report under the Reports Tab to display shift-related information that is performed by your drivers on the Azuga FleetMobile app.

Following improvement has been made on the Reseller profile and Fleet 2.0:

A new styling field, ‘Contact Box Color’ and ‘Contact Text Color’ has been added to the Reseller Profile that offers resellers greater white labeling capabilities. The Contact card and contact text color seen on a custom login page can now be customized with this addition.
To enhance the time zone information displayed and for a better user experience, we have Improved Date and Time Selection Screen in the Request video workflow.

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“AI SafetyCam Status”
Report User Guide

The “AI SafetyCam Status” report is designed to provide a comprehensive overview of the current status of the AI safetycams. It offers details such as the camera status, the last connection information, vehicle details, and potentially other relevant information.

Important: This report specifically covers details about AI safetycams exclusively linked to the vehicles. If an AI camera isn’t linked to any vehicles it will not be featured in the report. Hence, it's crucial for both customers and the support team to make sure each AI camera is properly associated with its corresponding vehicle for it to be part of the report.
In summary, the “AI Safetycam Status” report serves as a valuable reference for aiding in the monitoring and resolution of issues concerning AI safetycams. It empowers the team to respond effectively to customer inquiries by presenting insights derived from the report's information.

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