ServiceTrade is a software as a service platform that manages job scheduling, technician scheduling and efficient routing for single or multiple offices in an easy user interface. Documentation of the work performed is stored online and delivered to customers’ inboxes for always-on access to service history. Online communication and coordination between field technicians, the home office, and the customer make each appointment more professional.
The integrations between Azuga & ServiceTrade are aimed at providing users with efficient and automated workflows as part of data exchange between Azuga & ServiceTrade.
Azuga published a Google Chrome extension which allows ServiceTrade users to view a combined view of ServiceTrade jobs and Azuga vehicles on the same page. Install now.
Each time a technician switches the status on the ServiceTrade app to “en-route”, Azuga will generate a TrackMe link and send the link via the ServiceTrade custom message to the appointment/job’s primary contact. Now companies can provide that Uber-like experience to customers with no extra effort required.
Azuga fetches the following objects from ServiceTrade in near real-time:
For each appointment, Azuga creates a geofence around the appointment location. When the vehicle breaks the geofence in Azuga, the technician’s clock will be started/stopped for that appointment. This ensures accurate accounting of time spent on-site.
Azuga fetches the following objects from ServiceTrade in near real-time:
For each appointment, Azuga creates a geofence around the appointment location. When the vehicle breaks the geofence in Azuga, the technician’s clock will be started/stopped for that appointment. This ensures accurate accounting of time spent on-site.