July 28, 2017
I’m very pleased about our work with our partners at Allstate to launch Roadside Assistance as a new option for Azuga’s fleet tracking customers. Managing a fleet and a team of drivers is challenging enough when everything is going as planned. When breakdowns and other problems happen on the road, though, it’s critical to have the right resources right then and there to make sure drivers are safe, customer expectations are met or managed, and operations stay on track.
Allstate’s Signature Motor Club has built an extensive network of vetted service providers around the United States, and stranded drivers can summon help through the Azuga FleetMobile app or through a call center staffed 24×7. Azuga customers can rest easy knowing help will arrive quickly—on overage, within 28 minutes—no matter when or where help is needed.
Azuga has always led the fleet tracking and telematics industry with our focus on the driver experience. Safety, recognition and rewards are fundamental to the way our solution is used, and drivers respond, competing with one another and driving positive change in performance and the overall culture. Making Roadside Assistance available to our customers is a strong addition to this fundamental strategy, and will help our customers maximize fleet safety, productivity and performance.