42840 Christy St, Fremont, CA 94538, USA
Customer Success
Full-Time Position
Azuga Inc., headquartered in Fremont, CA, is a part of Bridgestone Americas and leading SaaS telematics company. Providing a GPS-based software platform, Azuga customers turn data from vehicles into intelligence, and improving operations and safety reduces costs and risks. Azuga provides reliable end-to-end solutions for commercial fleets, government agencies, insurance companies, and automotive industry suppliers. Our platform is a market leader in OBD-II telematics solutions, offering analytics to change driver behavior, reward employees, and create safer fleets on the road.
Azuga Inc. is seeking a Senior Manager of Customer Success who will drive the success path for Azuga’s Customer Success
Managers (CSM) and customers.
This position will maintain and improve upon standards of service ensuring Azuga customers have a great experience with onboarding, training, implementation, adoption, and retention of all Azuga solutions through their CSM. As a Senior Manager of Customer Success, you will also help develop, improve, and implement best practices with the Customer Success team delivering a World Class customer experience.