Salesforce

Company Overview

Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.

Azuga Integration

Integrating Azuga Fleet with Salesforce enables fleet managers to drastically improve your team’s productivity, customer service, driver safety, and vehicle maintenance while reducing overall costs. Not only can you view vehicle and driver information, but by connecting with Salesforce, you can obtain more complete reporting, draw insights from Azuga Fleet plus Salesforce data set. 

Manage vehicles, drivers, devices, and groups in Salesforce, automatically updating the data in Azuga Fleet. If a new location is opened or a vehicle is purchased, the information is synced and a new OBDII device is shipped to the location for that vehicle. Azuga has the ability to push data into custom fields in Salesforce and pull data from Salesforce into Azuga Fleet. Once the data is integrated it is made available to Salesforce reporting and dashboards.

Here are some of the Azuga Fleet data that can be pushed to Salesforce based on your fleet’s business requirements: 

• Vehicles
• Devices
• Groups
• Users
• Landmarks/Geofences
• Realtime location
• Trips
• Driver Score
• Maintenance schedules
  

Sample Use Cases: 

• Synchronize data between Azuga and Salesforce; helps automating operations
• Add Azuga driver violation details in Salesforce against a particular driver’s record. 
• Use Azuga scores for driver coaching workflows on Salesforce
• Update vehicle’s location on Salesforce in realtime