Help desk
Towing Resources

Book a Training

For Training Please Contact Your Customer Success Manager

On Demand Training Webinars

Webinar / Training Video

Event Webinar

On-boarding Training - Setting Alert Thresholds & Turning Alerts On

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Event Webinar

On-boarding Training - Naming Vehicles

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Event Webinar

On-boarding Training - Naming Drivers

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Event Webinar

On-boarding Training - Maintenance Tab

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Towing Resources

Training Session

Resources section

Resources section

Towbook Integration Setup Video

Towbook’s Integration Page

Installation Video and Camera Calibration and Video

Please be sure to take the steps to calibrate your cameras after installation



Auxiliary Camera Installation Guide

SafetyCam AI Installation Guide

Admin Instructions

User Role
User role

To create a role: 1. Log in to the Azuga Web application. 2. Navigate to the Roles page, under the Admin tab. .....

Profile Icon
How to setup Driver profile / groups

a. From the Dashboard, tap Profile. b. Tap Change Password. c. Enter your Old Password and New Password...

Alert Icon
Setup Alerts

The Alerts page allows you to manage and configure alerts across your fleet. An alert is a notification that is sent to you ...

Fleet Tracking
Updating landmarks

Track Me helps you share your vehicle’s location with your friends or co-workers. It generates a link to view your map...

Live Map
Vehicles not showing up on live mapsApp

The following functions are available on Live Maps: 1. Full-Screen – If you are using the vertical layout, click...

Service Entry
How to enter a service entry

Navigate to Service Entries > Maintenance. 3. Click Add Service Entry. 4 ... the date picker, select a Service Date.....

Schdeule
How does one schedule maintenance work

A scheduled maintenance report provides you with detailed information of the maintenance tasks ...

Geo fence
How to attach bulk geo fence entries

To create a Geofence: 1. Log in to the Azuga Web application. 2. Navigate to the Geofences page, under the Admin tab. 3.

Vehicle report
How to add a vehicle

A vehicle is automatically added to the application whenever the Customer ... Customer Care team adds...

Driver to vehicle
How to assign vehicle to the driver

The Drivers page allows you to add, edit, and delete information of drivers ... fleet. It also allows you to manage the vehicle...

beacon to drivers
How to assign beacons to the drivers

To associate a driver with a beacon: 1. Login to the Azuga Web application ... 3. Select the Beacons tab....

Beacon pair
Why beacon is not pairing

driver with a beacon enters the vehicle, the driver who was paired with the vehicle ...

Beacon Active
How do I activate beacon

Every beacon needs to be activated before it can be used. The black tape at the ... the side of a beacon is the trigger...

Web

Admin Instruction
Admin

A vehicle is automatically added to the application whenever the Customer Care...

Device Icon
Alerts

The Alerts page allows you to manage and configure alerts across your fleet. An alert is a notification...

Dashboard
General

Enter your Username and Password. You can find your login credentials in the Welcome email sent by Azuga....

Beacon
Geofence

A geofence is a virtual boundary around a geographical area. You can create geofences for different zones such as head office...

AFM Icon
Live Map

If you are using the vertical layout, click the arrow on the slider bar to get the full view of the map...

Driver Score
Reports

The Driver Rewards Program is an initiative that aims to change the relationship between fleet owners and drivers....

Installation Documents
Rewards

The Driver Rewards Program is an initiative that aims to change the relationship between fleet owners and drivers...

Installation Documents
Roles

To create a role: 1. Log in to the Azuga Web application. 2. Navigate to the Roles page, under the Admin tab. 3. Click Add Role...

Installation Documents
Scores

Scores are points given to drivers based on their driving behavior. It helps you identify best-performing drivers, as well ...

Installation Documents
Timecard

A timecard report provides you with information of all the shift activities performed by drivers on the Azuga FleetMobile app...

Installation Documents
Web Settings

The different types of web preferences available are as follows: 1. GENERAL Child Group Selection...

Installation Documents
Maintenance

A Maintenance Dashboard provides a snapshot of all the maintenance activities of your vehicles/assets and is placed...

Installation Documents
Messaging

Messaging is a feature set that allows you to send and receive messages directly from the Azuga web application to supervisors...

Installation Documents
Asset Tracker

An asset is a physical item that can be moved from one location to another. Assets include items that can be towed behind vehicles...

Android / IOS

Admin Instruction
General

Azuga FleetMobile is currently working across 54 countries (below). Argentina Austria Belgium...

Device Icon
Occupant Recognition

Occupant Recognition enables you to get automatically paired to a vehicle over Bluetooth. A one-time process per vehicle..

Dashboard
Score

The Azuga Driver Score is an indication of your driving behavior from a safety angle. Every day,...

Beacon
Settings

The application version is displayed under the App Details section. This can be seen by navigating to the Settings page..

AFM Icon
Profile

a. From the Dashboard, tap Profile. b. Tap Change Password. c. Enter your Old Password...

Driver Score
Reward

Rewards are gift cards given to you by your supervisor based on your performance. Each reward....

Installation Documents
Utilities

'Where Did I Park' helps you locate your vehicle. It provides the address of the location

Installation Documents
Messages

Messaging is a feature set that allows you to send and receive messages directly from the Azuga..

Installation Documents
Trip Log

Trip Log provides you to view your trips and trip details by selecting a date range. The trips listed on..

Installation Documents
Work

Timecard is a feature set that is used to record and report your shift timings. It allows you to log...

Installation Documents
DriveSafe

Azuga DriveSafe is a feature set that prevents smartphone usage while you are driving.   Restrictions can be placed

Installation Documents
Track Me

Track Me helps you share your vehicle’s location with your friends or co-workers. It generates...

Installation Documents
Roadside Assistance

The Azuga Roadside Assistance utility provides you services when your vehicle has suffered a mechanical failure...

Installation Documents
Buy More

a. From the Dashboard, tap Buy More b. Tap Devices c. Select the type of device you wish to purchase...

Testimonial

“Earlier today, I was installing cameras in a new truck. I had no problems at all with the wiring, connection and setup and I remembered how lost I was when first tried to connect the cameras and GPS in the first truck.

Then you called me, introduced yourself and helped me understand the app, adding devices, linking cameras, Towbook integration and much much more.

The customer success manager knowledge, persistence, honesty, kindness and promptness made you my favorite tech solution / advisor with Azuga.”