To Contact Technical Support please contact
towingsupport@azuga.com
To set up a training please contact your Customer Success Manager
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Pairing is the process of associating a vehicle with a driver to enable identification, reporting, auditing, and performance....
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ou can schedule training and information sessions with Azuga. Scheduling training courses and information ....
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Installation Guides
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Enter your Username and Password. You can find your login credentials in the Welcome email sent by Azuga....
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The New SafetyCam Experience delivers a faster, smarter, and more intuitive way to manage fleet video safety with an upgraded UI..
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Posted Speed Limit (PSL) refers to the legally designated maximum speed allowed on a specific road segment.
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The Bulk Upload feature is designed to help you manage large volumes of fleet data efficiently.
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A DTC, short for Diagnostic Trouble Code, is an alphanumeric code used to diagnose malfunctions in a vehicle or heavy equipment reported...
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A DTC, short for Diagnostic Trouble Code, is an alphanumeric code used to diagnose malfunctions in a vehicle or heavy equipment reported...
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A vehicle is automatically added to the application whenever the Customer Care...
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The Alerts page allows you to manage and configure alerts across your fleet. An alert is a notification...
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A Maintenance Dashboard provides a snapshot of all the maintenance activities of your vehicles/assets and is placed...
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If you are using the vertical layout, click the arrow on the slider bar to get the full view of the map...
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The different types of web preferences available are as follows: 1. GENERAL Child Group Selection...
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How to Set Up and Manage AutoPay for Your Azuga Invoices
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A geofence is a virtual boundary around a geographical area. You can create geofences for different zones such as head office...
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An asset is automatically added to your account whenever the Azuga Customer Care team adds a new asset tracker device to your account.
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The Driver Rewards Program is an initiative that aims to change the relationship between fleet owners and drivers...
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Scores are points given to drivers based on their driving behavior. It helps you identify best-performing drivers, as well ...
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To create a role: 1. Log in to the Azuga Web application. 2. Navigate to the Roles page, under the Admin tab. 3. Click Add Role...
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The Driver Rewards Program is an initiative that aims to change the relationship between fleet owners and drivers....
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Collision detection is a feature that detects and alerts fleet managers on crashes and gives insights into the event.
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a. The vehicle tracking uses devices which connect to (1) the vehicle’s engine computer unit, (2) GPS satellites, and.....
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Azuga’s next-generation SafetyCam Plus and SafetyCam Pro use advanced edge-based AI and integrated sensors to detect risky driving behaviors
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Installation Guide for SafetyCam Plus & SafetyCam Pro for OBD-II and OEM
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The SafetyCam - Vehicle Association process is essential for integrating vehicle cameras into the Azuga platforms.
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This article provides a quick overview of OEM-Connected Telematics
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This solution takes advantage of telematics devices already installed in your vehicle...
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This guide will help you understand each type of issue and the steps you can take to get your vehicles online ...
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Fleet Insurance - SafetyIQ User Guide
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Managing valuable assets demands reliable tracking. Azuga’s GV620MG asset tracker and Equipment ...
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The Azuga Equipment Beacon is an inexpensive yet powerful solution for tracking equipment, tools,....
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The Asset Tracker GV620MG is a rugged, waterproof GPS tracker designed for trailers, tankers, reefers,...
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Keeping the optimum usage of the bandwidth in mind, currently, Azuga SafetyCam is not equipped for Live...
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The uploading of the videos depends completely on the cellular network & number of events generated...
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The Request Video setting has to be enabled for your account to avail of this service....
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Is the Azuga AI SafetyCam tamper-proof? However, if the cover is open...
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What is the recommended connection type for an AI SafetyCam?
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Are there any videos available for installing the AI SafetyCam that cover all installation types?...
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What are the indications that the AI SafetyCam is ON and ready to record?..
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Yes, we capture video for every camera tamper event. Customers can set up...
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The SafetyCam Report provides a consolidated list of videos captured...
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The following table provides the details of the items that are included in the AI SafetyCam package.....
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The following table describes the technical specifications of an AI SafetyCam...
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The viewing angles of the SafetyCam can be adjusted using the Live Streaming feature available....
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Does camera track once the ignition is turned OFF?...
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What is the recommended connection type for a Standalone AI SafetyCam?..
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How do I format the SD card in the standalone AI camera?..
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What is the maximum capacity of an SD card that can be installed in the standalone AI camera?...
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How to associate a camera to a vehicle?....
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What are the features available in an Aux camera?...
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s it advisable to connect the Auxiliary Camera to a constant power supply?...
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How is the installation of the Auxiliary camera done?..
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Do the SafetyCam AI auxiliary cameras have their own SD card?...
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Is it possible to associate auxiliary cameras with the vehicle in the UI?...
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The technical specifications of a Wi-Fi Auxiliary Camera....
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Azuga Routes Web Platform is one of the best route planning software solutions on the market.
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How to plan routes using the bulk address upload option?...
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How do I assign a user/driver to the route on the Azuga Routes web application?...
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How to color-code your addresses and set up address icons override?..
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How to utilize Azuga Routes analytics and reporting dashboard?...
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How to plan route on the Azuga Routes mobile application?...
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How to deactivate/delete an active vehicle on the Azuga Routes web application?...
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How to enable geofences and geofence activities on your interactive map on the web application?
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How can I check the activity history of the routes for my Fleet?....
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How to install the GL502 Asset Tracker on the asset?...
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How long does the GL502 Asset Tracker last on the internal battery?....
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How long does the GL502 Asset Tracker last on the internal battery?...
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How to install the GL502 Asset Tracker on the asset?...
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How long does the GL502 Asset Tracker last on the internal battery?....
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How long does the GL502 Asset Tracker last on the internal battery?...
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How accurate is the speed reported by the Azuga device?...
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How do I manually pair with a vehicle?...
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The Azuga Driver Score is a measure of how safely and responsibly a driver operates their vehicle...
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Can I change the theme of the map?..
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How do I change my password?...
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How do I claim a reward?...
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How do I install an app listed in the App Gallery?...
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Can I create more than one group?...
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Trip Log provides you to view your trips and trip details by selecting a date range.....
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Timecard is a feature set that is used to record and report your shift timings....
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Azuga DriveSafe is a feature set that prevents smartphone usage while you are driving....
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How do I share my location using the Track Me utility?...
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How to request Roadside Assistance (RSA) service for my vehicle?....
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How do I order a replacement for my device?....
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Azuga Coach Admin User Guide....
Azuga Coach_Driver User Guide....
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Beacon Button Pairing - User Guide...
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QR Code Download & Driver Pairing - User Guide....
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Beacon Pairing – Overview and Key Information...
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I am not able to assign the manual lessons to the drivers from the Azuga Coach website?...
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How to use the Azuga Coach DrivActiv portal and assign manual video assignments...
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The Azuga Mobile Tracking solution allows you to track real-time locations of drivers using the Azuga FleetMobile application.
Using the Show/ Hide columns option, you can pick and choose the columns you wish to display in a report. This option is available...
Can I extend the time for keeping the Track Me link active?
Azuga FleetMobile is currently working across 54 countries (below). Argentina Austria Belgium...
Occupant Recognition enables you to get automatically paired to a vehicle over Bluetooth. A one-time process per vehicle..
The Azuga Driver Score is an indication of your driving behavior from a safety angle. Every day,...
The application version is displayed under the App Details section. This can be seen by navigating to the Settings page..
a. From the Dashboard, tap Profile. b. Tap Change Password. c. Enter your Old Password...
Rewards are gift cards given to you by your supervisor based on your performance. Each reward....
'Where Did I Park' helps you locate your vehicle. It provides the address of the location
Messaging is a feature set that allows you to send and receive messages directly from the Azuga..
Trip Log provides you to view your trips and trip details by selecting a date range. The trips listed on..
Timecard is a feature set that is used to record and report your shift timings. It allows you to log...
Azuga DriveSafe is a feature set that prevents smartphone usage while you are driving. Restrictions can be placed
Track Me helps you share your vehicle’s location with your friends or co-workers. It generates...
The Azuga Roadside Assistance utility provides you services when your vehicle has suffered a mechanical failure...
a. From the Dashboard, tap Buy More b. Tap Devices c. Select the type of device you wish to purchase...
Probably we need to set up a complete section for Azuga works....
Tap the Azuga Fleet card. If you have more than one card, tap the one you wish to redeem...
Scores are points given to drivers based on their driving behavior. It helps you identify best-performing drivers,...
The Azuga Roadside Assistance utility provides you services when your vehicle has suffered a mechanical failure leaving...
Following are the events generated by the application, based on different pairing methods
See the real-time location of your truck within Towbook’s Dispatching board.
When tow personnel are assisting motorists in and around the road, Safety Cloud® by HAAS Alert delivers real-time....
Unplug and plug the device back into the vehicle after 30 seconds. When the green light on the device is solid...
Write down the serial number of the device and the vehicle name where the device is to be installed...
your dashboard, tap on trip log tile Select the trip date using the date picker ...
An extension/PTO is an add-on to an asset that enhances the functionality of the main asset. ...
The Live page on the Azuga website lets you track your assets in real time...
To create a role: 1. Log in to the Azuga Web application. 2. Navigate to the Roles page, under the Admin tab. .....
a. From the Dashboard, tap Profile. b. Tap Change Password. c. Enter your Old Password and New Password...
The Alerts page allows you to manage and configure alerts across your fleet. An alert is a notification that is sent to you ...
Track Me helps you share your vehicle’s location with your friends or co-workers. It generates a link to view your map...
The following functions are available on Live Maps: 1. Full-Screen – If you are using the vertical layout, click...
Navigate to Service Entries > Maintenance. 3. Click Add Service Entry. 4 ... the date picker, select a Service Date.....
A scheduled maintenance report provides you with detailed information of the maintenance tasks ...
To create a Geofence: 1. Log in to the Azuga Web application. 2. Navigate to the Geofences page, under the Admin tab. 3.
A vehicle is automatically added to the application whenever the Customer ... Customer Care team adds...
The Drivers page allows you to add, edit, and delete information of drivers ... fleet. It also allows you to manage the vehicle...
To associate a driver with a beacon: 1. Login to the Azuga Web application ... 3. Select the Beacons tab....
driver with a beacon enters the vehicle, the driver who was paired with the vehicle ...
Every beacon needs to be activated before it can be used. The black tape at the ... the side of a beacon is the trigger...
