• be_ixf; php_sdk; php_sdk_1.4.11
  • 250 ms
  • iy_2019; im_02; id_15; ih_20; imh_02; i_epoch:1.55028973367E+12
  • ixf-compiler; ixf-compiler_1.0.0.0
  • py_2018; pm_07; pd_24; ph_08; pmh_48; p_epoch:1.5324473039E+12
  • bec-built-in; bec-built-in_1.0.1; bodystr
  • pn_tstr:Fri Feb 15 20:02:13 PST 2019; pn_epoch:1.55028973367E+12
  • 0 ms
  • be_ixf; php_sdk; php_sdk_1.4.11
  • https://www.azuga.com/resource/fleet-tracking-customer-success-story-whirlpool/
  • https://www.azuga.com/resource/fleet-tracking-customer-success-story-whirlpool/
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Customer Success Story – Fleet Tracking

Home Resources Customer Success Story – Fleet Tracking

Whirlpool uses Azuga fleet tracking to improve service calls through driver behavior change

Challenges 

  • Fleet tracking solution for monitoring if technicians are performing services on time
  • Whirlpool needed a fleet tracking solution that would better capture what was happening in the field and technician time spent on each service call.

Solutions

  • Whirlpool Mexico implemented Azuga’s plug and play OBDII device throughout its fleet in 2015.
  • Immediately following implementation, the company experienced a number of benefits such as ability to measure in real time driver behavior, vehicle health, fleet optimization and costs as well as actual versus planned customer visits.

Results

  • Better on time performance, and improved operational efficiencies through reduced downtime and better routing.
  • Eliminated misuse of company vehicles and unscheduled service calls, which drastically increased overall performance.
  • Over 3 months, reduced route distances by 5,000 kilometers through control of vehicle use and better routing 10% reduction n maintenance costs through improvements in driver behavior.

” We have achieved immediate savings that will total as much as 500,000 pesos ($26,500 USD) per year by significantly reducing maintenance, fuel and operational costs.”

Rogelio Cuellar Cabrera Senior Manager Whirlpool Mexico

Azuga Fleet Customer
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