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Customer Success Story – Fleet Tracking

Home Resources Customer Success Story – Fleet Tracking

Kitsap Garage Door uses Azuga fleet tracking to improve field employee productivity

Challenges 

  • To provide accurate ETAs to customers and also improve field  employee productivity.
  • Need for a system that was affordable, easy to install, easy to use and provided information beyond what a GPS-only system could offer.

Solutions

  • Deployed Azuga fleet tracking solution with a device that could easily plug in to the OBD II port and provide data, specifically on capabilities like fuel used, speeding duration, hard braking, sudden acceleration and accurate idling data.

Results

  • Implementing Azuga allows Kitsap Garage Door to quickly locate drivers and provide reliable ETAs to customers.
  • With Azuga, Kitsap Garage Door has an easy way to validate driver time cards with GPS when/where data and then input that into Quickbooks Payroll.
  • Fuel-wasting activities such as idling are monitored through system alerts and can be addressed in real time.

” Kitsap Garage Door has always believed in the use of technology to deliver better customer service and improve productivity. We just switched over to Azuga G2™ from a traditional GPS contraption. We wanted to go beyond GPS, to get insight into engine idling and fuel used. At 70 cents per vehicle per day, the ROI is a no brainer and the benefits are immediate. ”

John Ramer, President, Kitsap Garage Door

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