Welcome to the September 2024 edition of the Sales Enablement newsletter! We have been away on our summer holidays, but we are back with a bang!
Becca Joined Azuga on April 1st as part of the New Enterprise Customer Experience team! She lives in Folsom, near the Roseville office, and agreed that we should get to know her better in this month's newsletter profile!
What is the best advice you have ever received?
What’s the most useless talent you have?
Favorite place you have visited and why?
What music/artist are you currently listening to?
Do you have any bad habits?
Who is your hero, and why?
What could you not live without?
What is your favorite thing about working at Azuga? (SO FAR!)
Hey, Azuga teammates! Quick follow-up on our Equipment Tracking launch!
1. Trainings Complete 🎉:
2. Training Pending:
For all Equipment Tracking orders, the Fulfilment team will now send postcards for beacon instructions & stickers for GV620 asset trackers installation instead of traditional printouts! 📝✨
We're aiming to roll this out for all hardware shipments in Q4. Stay tuned for more updates!
The “Users” module has been introduced to AFM and is accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage user-related tasks, such as viewing, creating, editing, and deactivating users directly from AFM, aligning with the functionality available on the web.
The "Number of days" field has been renamed to "Service Center Duration" in AFM, accessible under the Dashboard >> Maintenance >> Service Entry module. This update enables users to specify the duration of time a vehicle spends at a service center in "dd", "hh", "mm" format for various services.
The "Livemap Data Restriction" preference, accessible under the web app's Admin module, now applies to AFM's Live Maps, aligning this functionality with the web app. This gives users more control over displayed vehicles, enhancing map clarity and relevance.
We've established consistency in the bottom sheet UI across the AFM Admin module to enhance the user experience.
Exciting News: We've rolled out an updated Azuga Mobile app with improved performance and exciting new features! As part of this update, we're discontinuing support for iOS 13 and earlier versions to optimize app functionality. To ensure you receive the best experience, kindly upgrade to iOS 14 or later.
The App Demo has been upgraded to version 6.0, granting our sales and support teams access to the latest features and functionalities.
For a more detailed explanation, please refer to the documents linked below. If you have any questions, please email fleet_products@azuga.com.
For a more detailed explanation, please refer to the below-linked documents.
Please reach out to fleet_products@azuga.com if there are any questions.
Are you tired of feeling your product suggestions are stuck in a suggestion box graveyard? At Azuga, we're committed to being truly customer-centric. That's why we're excited to announce the internal launch of the Azuga Customer Feedback Portal – your direct line to product improvement!!
Head to the Azuga Customer Feedback Portal and share your thoughts starting today. Your ideas matter!
We are excited to announce the launch of a new feature in Azuga’s Fleet 2.0: the Events Dashboard!!
This is the first in a series of themed analytic dashboards that will provide valuable insights into various aspects of fleet management, including events, maintenance, utilization, and more.
The Events Dashboard includes widgets that showcase key events such as:
This enhancement aims to provide a comprehensive view of fleet activities, helping our customers to monitor and manage their fleets more efficiently.
Stay tuned as we continue to roll out additional dashboards throughout the year to meet all your fleet review needs.
Currently, the events dashboard is enabled for 100% of the Azuga Direct Customers and we are working on enabling it for the Indirect Customers in batches. We aim to complete the enablement for all Indirect Customers by May 30th.
We’re thrilled to introduce significant enhancements to the Quick Filter strip on the LiveMaps and Breadcrumb page to enhance fleet management by exception.
The Scoring widget on the Summary dashboard did not previously update when changes were made to vehicle group filters. Users observed that after modifying and applying vehicle group selections, the widget remained unchanged, which led to inaccurate information. This issue has now been resolved, and the widget correctly updates to reflect changes in the vehicle group filter.
For a more detailed explanation, please refer to the documents linked below. Please reach out to fleet_products@azuga.com if you have any questions.
We are pleased to announce a significant enhancement to our collision reconstruction capabilities. Based on valuable feedback from our customers, we have extended our collision reconstruction feature to include "Possible Impact/Crash Observed" events. This update is now live and available to all users.
We are excited to introduce the comprehensive guide for our OEM Embedded Telematics. This guide is your one-stop resource from sales to activation, packed with everything you need to know about the internal process, plus links to all the relevant steps and docs. It's designed to make things smoother for both you and our customers!
We've also prepared a quick survey for your questions and feedback. Since this is our first time releasing documentation in this format, your input is key to enhancing our processes.
A big shout-out to @Prathik Srinivas & @Elvia Loya Enriquez for creating all this amazing content. Your hard work is greatly appreciated! Special Thanks to @Shubham Meshram & @Jeffrey Fiore for all their help in getting this across the finish line.
Here are two more articles from the same blog that focuses on insights and implementing changes for B2B success. Enablement have followed the www.thesalesblog.com/blog for a long time. Not always in 100% agreement BUT it has some really thought provoking articles every sales professional should check out!
This is an interactive monthly Newsletter, we would like you to be involved and share what you’d like to see. Please contact the Enablement team (enablement@azuga.com) with any content ideas or requests.
The Azuga Works Team is gearing up for a big release and product relaunch. We have learned a lot since Azuga Works was introduced back in January. A primary goal of our big release is to “revamp” strategic features that were not meeting the needs of the market. We have also re-evaluated our target verticals. Our relaunch will include new-and-improved marketing and sales materials to better reach our target customers.
Finally getting back in front of prospects again! Events have proven to be a successful endeavor in building our brand and establishing rapport with current and potential customers.
Stokes Warren, James Delgado and Mario Sanchez got a big win with Safetycam and GPS for Environment Masters. 60 vehicles in their fleet will be safer now than ever before. This was another deal taken away from Verizon. Congratulations guys on a big win!Michael Romero and Stokes Warren were able to bring back GP Roadway Solutions with a one-call close for 89 SafetyCams and GPS! Our product enhancements and addition of SafetyCam made it an easy choice for the business. Way to go!
The Account Management team is on the GROW again! With 4 new team members added we are more ready than ever to provide and support our customers with the products and services they expect and deserve. Michael Johnson completed his first month at 151% to plan and is raising the bar for the entire team!
GuideOne Insurance publicly announced its alliance with Azuga on August 24th. The relationship was developed by Ryan Briggs making Azuga now part of the GuideVantage program. GuideOne policyholders will be offered discounted access to Azuga’s Safety Driven Telematics solution.
GuideOne partnership
ServiceTrade, a leading commercial service software provider, presented an overview of their commercial field service management solution, which is now integrated with Azuga. OnDemand webinar & Marketplace listing.
Towbook, the #1 towing software provider, completed their integration with Azuga and will be announcing our partnership at the upcoming Las Vegas Tow Show. Marketplace listing.
Payzer, a field service management provider for residential services contractors, is integrating with Azuga and selling to their customer base of over 50,000 technicians. Learn more.
ServiceTrade, a leading commercial service software provider, presented an overview of their commercial field service management solution, which is now integrated with Azuga. OnDemand webinar & Marketplace listing.
Towbook, the #1 towing software provider, completed their integration with Azuga and will be announcing our partnership at the upcoming Las Vegas Tow Show. Marketplace listing.
Payzer, a field service management provider for residential services contractors, is integrating with Azuga and selling to their customer base of over 50,000 technicians. Learn more.
The Azuga Insight team is delighted to announce that we have been awarded another project on the East Coast. The project is Phase 4 in a series of mileage-based user fee research projects with The Eastern Transportation Coalition (a partnership of 17 states), and will study applications of mileage data received from vehicle onboard telematics systems and other purposes not yet announced.Our team is also wrapping up the groundbreaking OReGO Local RUC project in Oregon, a first-of-its-kind program testing the congestion pricing technology designed and developed by the brilliant minds of the Azuga Insight team.Earlier this month, our engineers rolled out a new platform upgrade that will allow Azuga Insight to handle additional mileage reporting options. Congratulations to the whole team for making this important upgrade possible!
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