Reseller Partner Newsletter
August-2024
Since joining the Azuga team in early July, one of the most common questions I am asked is “What is Sales Enablement and what exactly will it mean for our Sales team?” One of the best explanations comes from Roderick Jefferson’s “Innovative Approaches to Sales Success” podcast, (dated 8/26/2024). He said, “Sales Enablement is defined as integrating strategies, processes and technologies to optimize the entire customer lifecycle - from lead generation, all the way to post sales expansion and retention…It’s also about aligning all lines of businesses inside of an organization and becoming the hub that spokes out to every other part of the organization, tying it back to revenue impacting metrics and measurements.” He goes on to say that Sales Enablement’s job within an organization is to impact and influence and do so with communication, collaboration and orchestration across the entire organization.
With nearly 20 years of product, pricing, sales enablement and sales support experience, I am passionate about creating a partner experience that is best-in-class; one that allows sales to build and maintain strategic partnerships, for quicker, yet consistent growth and a better customer experience. This will be done by focusing on the following objectives:
Although it sounds like quite the journey, there’s no better team than the one we have in place! The priorities have been set and many projects are underway to make these objectives a reality. I’m excited for the future and look forward to sharing our progress along the way!
We recently hosted an informative webinar reviewing the New Azuga ELD Device. This session provided an in-depth look into ELD.
For those who couldn't attend or would like to revisit the presentation, the webinar recording and PowerPoint slides are now available in the PRM. Take advantage of this opportunity to catch up on all the valuable insights and updates!
We're excited to announce improvements to our order process to make your experience smoother and more efficient, along with more accurate billing. These updates are designed to save you time and reduce complexity, and improve order fulfillment time.
To help you get the most out of these enhancements, we're hosting a webinar dedicated to providing formal training on the updated process. Join us to learn how to seamlessly integrate these changes into your workflow and make the most of our new features.
Stay tuned for registration details.
Introducing the new “Schedule Reports” feature for Status: AI SafetyCam, which automates the generation and delivery of detailed status reports directly to email inboxes at intervals chosen—daily, weekly, monthly, or quarterly. Access this feature via Reports >> Status: AI SafetyCam to receive crucial data that streamlines workflows and ensures timely access to essential information.
We have updated the “Model” field validation in the Admin >> Assets section to allow alphabets, numbers, and alphanumeric values with a length between 1 and 20 characters, ensuring accurate and consistent data entry.
We have addressed an issue where clicking on the "Support Portal" in Fleet 2.0 sometimes redirects internal users to the Classic Fleet home page instead of the Support Portal. This issue has been resolved, and internal users are now consistently redirected to the Support Portal as expected.
We’re thrilled to introduce significant enhancements to the Quick Filter strip on the LiveMaps and Breadcrumb page to enhance fleet management by exception. The Quick Filter now expands by default for immediate visibility into key performance indicators (KPIs) and can be toggled with a double-click. We’ve clarified the labels and prioritized KPIs for clearer insights. Additionally, the Quick Filter interacts more seamlessly with other Live Map filters.
The Scoring widget on the Summary dashboard did not previously update when changes were made to vehicle group filters. Users observed that after modifying and applying vehicle group selections, the widget remained unchanged, which led to inaccurate information. This issue has now been resolved, and the widget correctly updates to reflect changes in the vehicle group.
The App Demo has been upgraded to the latest version 6.2, granting our sales and support teams access to the newest features and functionalities.
The partner portal (PRM) is the gateway to Azuga for you and your accounts. The best and most effective partner portals consist of multiple components working in harmony together to deliver a seamless experience and reach that all important goal – empowering you – our partner.
Like most things, there are several ways to go about developing and creating a partner portal, from off-the-shelf products to entirely custom apps and environments – the opportunities are endless! That’s why we want to hear from you! Although we have a great start, we know our work is not complete. We are continuously working towards an enhanced partner experience by adding features to the portal such as:
Please contact us to provide your feedback and request new features and functionality!
This is an interactive monthly Newsletter, we would like you to be involved and share what you’d like to see.
Isabelle Huovinen or Chris Johnson with any content ideas and requests.
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