Azuga Internal Update: 🚨 OEM-Connected Vehicles in NCU Reports 🚨

What’s Changing?

Non-Communicating Units (NCU) reports, aka Blackout reports, now include OEM-connected vehicles by default. This enhancement applies to:

• Customer Reports from the Support Portal.
• Internal Reports sent to CSMs.
• Customized Reports are generated by the Custom Reports team.

Key Details

• A new "Device Type" column identifies OEM-connected vehicles.
• Activation Date and other fields for OEM devices will align with their specific statuses.

Getting Started
No action is required! Customers receiving NCU reports will automatically see these updates in their regular reports.

Check out the OEM Blackout Reporting document for more details.

Rollout & Availability

• OEM data integration in NCU reports began in October 2024.
• All report categories were fully updated by December 6th, 2024.

Need Help? Check out the Fleet OEM channel

For questions, issues, or new report requests, contact integration@bridgestone.com

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Hey Team, 

We're thrilled to announce that our new Azuga ELD device (aka the Geometris 87), launched earlier this year, now supports even more features in Azuga Fleet, bringing it closer to the capabilities of our Azuga Datalogger/OBD II device! 🎉

Newly Supported Features:

1. Phone Monitor (aka DriveSafe)
2. Panic Alert (Mobile)
3. Azuga Coach
4. High Frequency Tracking
5. Custom Reports
6. Odometer
7. SpeedSafe (PSL)

Coming by the End of Q4:

1. FuelSaver
2. Fuel Reports and Three Sub-Reports
3. Low Fuel Alert
4. Low Fuel, Fuel Increase, Fuel Decrease on LiveMap and Breadcrumbs
5. ELD Status Tool in Support Portal

Coming Soon (Q1 & Q2 2025):

1. Cornering
2. Seatbelt
3. TPMS
4. Buzzer Integration
5. ...and more!

Stay tuned for these exciting updates and enhancements. Check out the Fleet ELD Channel for Fleet ELD-related insights and any queries.

Following New features have been added to Azuga ELD Web Portal:

• We have added a new feature that allows Admins to change the Vehicle/Equipment Name in the portal. This can be done through Settings > Equipment > Actions > Edit Name, providing more flexibility in managing fleet information.
• We have introduced a new Account Creation Welcome Email that is automatically sent to the first admin user when a standalone account is created. The email is Azuga-branded for direct customers and reseller-branded for reseller customers.
• We have added new Support Contact features to both the Admin Portal and Driver Portal, including a popup to view contact details, a new menu item for managing support contacts for resellers, and a dedicated help page for easy access.

Following Improvements have been made on the Azuga ELD Web Portal:

• Enhanced language support for the "Driver Logs" and "Hours and Miles" reports, now available in both French and Spanish. This update ensures a more inclusive user experience by automatically adjusting report language based on the user's preferred UI language.
• Default prefixes (WQ- for Geometris and dl- for Azuga (Danlaw)) added to the "Device Name" field in the ELD Configuration section of the Equipment Add/Edit page to ensure accurate device connection during setup.
• Enhanced admin alert emails with a new structured format for improved readability, including headers, footers, and clearer organization of driver, vehicle, date, and time information, along with support contact details.

Following Bug fix has been made on Azuga ELD Web Portal:

• Bug fix implemented to enable Canadian drivers to certify logs older than two weeks, resolving issues with the Canadian ruleset on the web portal.

For a more detailed explanation, please refer to the below-linked documents. Please reach out to BMS-Azuga | Fleet ELD Compliance | Microsoft Teams if there are any questions.

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Hey Team,

We are beyond excited to unveil our brand-new Azuga Developer Portal! 🎉

This cutting-edge platform is here to supercharge your development experience, making it easier than ever to integrate fleet data into your applications.

🌟 Here is a list of some of our State-of-the-art features 🌟

• Comprehensive API Documentation: Dive into detailed guides and tutorials to master our APIs.
• Controlled Environment: Test and play with our APIs in a safe, controlled space.
• Secure Authentication: Keep your data and integrations safe with top-notch security.
• Real-Time Updates: Stay in the loop with instant updates and notifications via webhooks. Plus, check out our Release Notes to stay up-to-date with the latest changes.
• Dedicated Developer Support: Get the help you need with our dedicated support team, ready to assist you at every step.

Whether aiming to enhance fleet management or create groundbreaking solutions, our developer portal is your go-to resource.

🔗 Check it out now: Azuga Developer Portal

Access our developer portal: comprehensive API docs, interactive API tools & secure authentication. Start building faster with our streamlined integration tools.

For any Queries check the Fleet Dev Experience channel

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Equipment Tracking Update

Celebrating Early Wins and Building Momentum with New Customers

We’re thrilled to announce that the SMB team has made remarkable strides in the Equipment Tracking program! We closed last week by welcoming our first customer, and this week we proudly onboarded a second. Congratulations to Annette Pinto, Andy Savio, and Kunal for leading the charge and making this happen.

New Customer Wins

Our initial Equipment Tracking customers are officially live:

• WaterBrooks dba ServPro

• 6 Asset Trackers, 200 Beacons

• ServPro VA Beach

• 18 Trackers, 300 Beacons

To ensure a smooth start, our Equipment team is working closely with Fulfillment and Onboarding. Together, we’re dedicated to delivering an outstanding experience to these early adopters and gathering insights that will shape future product improvements.

Focus on ServPro Leads

Our SMB team has been focused on working through a list of ServPro leads. We’re using data from a Dialpad report in SFDC, tracking Equipment Tracking calls since October 1. Here’s a snapshot of our recent outreach efforts:

• Total calls this week: 70

• Total ServPro customers contacted this week: 24

• Total calls to date: 121

• Total ServPro customers contacted to date: 41

This consistent engagement is building relationships with potential customers and expanding our footprint in the equipment tracking space.

Recent Demos and Customer Conversations

We’ve conducted several demos over the past weeks, receiving valuable insights that help us understand customer needs and refine our offerings:

• Weems Engineering: Today, Francis Xavier and I presented a demo. Initially, they were interested in battery-powered asset trackers, but our equipment beacon solutions resonated with their team. After the demo, we provided one-pager PDFs to reinforce our value, and Francis will follow up to continue the conversation.

• LMI Landscapes: One of Adam Restifo’s customers, LMI Landscapes, expressed strong interest in Equipment Tracking. However, they requested to reschedule their demo to early 2025, as they anticipate having a budget for this initiative at the beginning of the new year.

• EXP Global Inc.: Last week, Sean Chritz and Toby spoke with EXP Global Inc., who manages a diverse range of equipment, including nuclear gauges. Although they previously purchased our wired asset trackers, installation challenges have prevented usage. We offered support to resolve this, but they opted to decline. Sean will conduct another demo with them next week to explore potential solutions.

Responding to Customer Feedback

Listening to our customers is key to our product’s evolution. Based on feedback, we’ve prioritized several new features for landscapers, including:

• Truck/Trailer Inventory Exception Reports: Customers want insights into inventory discrepancies, especially in transportation.

• Job Site Equipment Alerts: Alerts for equipment left behind on job sites are a high priority, as they can help customers prevent loss or delays.

These features are prioritized for Q4/Q1 to proactively meet customer needs.

Stay Engaged

As we continue to engage with prospective customers, we encourage everyone to share insights from recent demos and customer conversations. By pooling our knowledge and experiences, we can strengthen our approach and drive further success in the Equipment Tracking program.

Let’s keep up the momentum and thank everyone involved for their hard work and commitment to making this program successful!

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Discover the power of cutting-edge insights with our current features and exciting new modules coming soon: 

• Performance and Utilization Module: Empowering INSCO carriers with visibility into insured Azuga fleet portfolios about devices. Expanding in Q1 2025 to include insights on Safety and Performance Trends.
  • Device Portfolio 🔧: Available now on the SIQ platform! Access real-time, device-related updates with tools like Device Summary, Device Installation Summary, and Detailed Device Information across the portfolio and for specific Azuga fleets.
  • Azuga Safety: Set to launch in Q1 2025, this module will deliver driver and fleet-level safety data based on Azuga Scores across the portfolio and specific Azuga fleets, enabling informed decision-making.
  • Azuga Performance Trends: Launching in Q1 2025, this module will provide fleet-wide performance analytics on critical metrics like speeding, braking, acceleration, and user activity.

Stay ahead of the curve and gear up for a smarter, safer, and more efficient fleet experience with Fleet Insurance - SafetyIQ!  

Link to the Release Notes: [Internal] Fleet Insurance - SafetyIQ Release Notes - 10.1.0

Check out the Fleet Insurance - SafetyIQ channel for the latest SafetyIQ insights and support with any questions!

New Feature - Fleet 2.0:

• Introducing the Equipment Tracking feature in Azuga Fleet 2.0 and AFM app, which integrates the Azuga GV620MG asset tracker and Equipment Beacon for real-time visibility. This feature enables efficient tools, equipment, and machinery management by providing location data, reducing downtime, and minimizing equipment loss, thereby enhancing workflow and operational efficiency.

Improvement - Fleet 2.0:

• The term “ELogs” has been renamed to “ELD” across Fleet 2.0, with tab name, page title, and terminology updates to ensure consistency and improve usability.
  

For a more detailed explanation, please refer to the below-linked document. Don't hesitate to contact BMS-Azuga | Product Release Updates | Microsoft Teams if you have any questions.

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This is an interactive monthly Newsletter, we would like you to be involved and share what you’d like to see. Please contact the Enablement team (enablement@azuga.com) with any content ideas or requests.

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